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bmb

@rcn.com

1 edit

[Speed] cable modem - Chicago

[chicago] I find that my internet speeds are slow, and then I reset my cable modem, and they are fine. I have to do this often. Do I need a new modem?

quattrog

join:2009-03-20
Northampton, PA

quite a few years ago, I saw similar behavior. At first, a firmware update helped. But then it started to slow again. In the end it was the modem.


heehaw

join:2012-07-05
Chicago, IL

reply to bmb
I hadn't had problems since my problems when I first got RCN installed. Now in the past week, my modem has been dropping connection with all lights out, blinking to reconnect. It only reconnect once I reset my modem. It was only weekly now it's every other day. Do you think my modem is the culprit or could it be my line tweedling in the wind?

Encoded Mac: 4703107de7f03586c8bae28a37bcb4532c30d37f

in case an rcn guy comes by.



lilhurricane
So mote it be
Premium,Mod
join:2003-01-11
Purple Zone
kudos:54

reply to bmb
bmb ... you might want to add your encoded mac as well..



nameBrandon

@rcn.com

reply to heehaw

Re: [Speed] cable modem - Chicago

Just out of curiosity, is your modem looking OK, spec wise?

My transmit power is fine (41.2dBmV).

My Forward Power and SNR are out of spec.

Forwards Power is -14 dBmV, and (F)SNR is 29.8dB.

No splitters on the line, either..

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