dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
366
share rss forum feed

Steve23

join:2007-05-24

[TekTalk] Call Display - Limited Options

Hi,

For privacy reasons, we would like to change the caller ID to display our phone number rather than the options currently made available, which seem to always display the family name.

The only other option for us is to not display anything at all which is problematic.

I don't imagine any change I make on the ATA or within the portal would make a difference on what Call Display displays. So I'm thinking that some sort of edit OR override on the TekTalk server-side is needed. Maybe it's a simple text file and xml???

Also, seems weird that the Teksavvy support people would only have access to the same setup features that we (customers) have.

Steve.



tektalker

@teksavvy.com

The only way this can be done is by calling them. They will make the change for you while you are on the phone. This feature is driven by the servers. DO NOT make any changes within the ATA.



TSI Alan
Premium
join:2012-11-22
Chatham, ON
kudos:3

Hi Steve,

If you want to move this request over to Direct forum, we can take care of the name change for you there - or you can call in, whichever is easier for you.

Thank you.
--
TSI Alan (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee
Follow us on Twitter: @TekSavvyCSR; @TekSavvyNetwork