said by camelot:
No one (other than TSI) really knows
Marc got quite specific at one point. It seems that phone used to be a tarifed service, fully open to competition. A few years ago the CRTC ended that, but Teksavvy and Bell came to a business to business agreement so that Teksavvy could maintain the offering.
In that agreement there was a cap on the number of phone number transfers allowed per month, but nobody paid any attention to it. Along that time Teksavvy was growing like mad, and I guess a lot of transfers started to happen. Well above the set quota in the agreement.
Finally last year sometime Bell decided to call Teksavvy on it, and they said "no new transfers at all until the back log of extra transfers you did before is cleared up". That was finally cleared sometime last August maybe?
Anyway, it isn't the issue anymore. Now Teksavvy is "voluntarily" not taking transfers because they don't know how to handle the very limited number they are allowed to do. Like, waiting list, obviously, but for some reason it isn't that simple.
said by TSI Keith:
and in some locations we are unable to provide new phone service at all.
That's interesting.. Are you just talking about non-Bell subdivisions (and etc.)?--