dslreports logo
    All Forums Hot Topics Gallery


how-to block ads

Search Topic:
share rss forum feed


reply to skinnyJM

Re: I bought a 3600 to replace a 3801, now what?

People who are renting a 3801/3800... Have any of you ever asked a tech to swap you for a 3600?

If they have it on the truck they will swap it and not care and thus no longer a fee.

I don't have U-verse anymore but a few years back I did... I started out with a 3800, it had issues the guy came and went to swap it for an 3801 as they had just came out. I asked if he had a 3600 and he did, and poof, rental went away ... He didn't understand why I wanted the 3600 but had a few on his truck and didn't care. This why I never purchased it and got to keep it when I canceled in the end.

Is this normal practice? who knows. End of the day it's up to the tech if they do or not... If any local centers do swaps too you could prob try/ask the same, walk in and just try to swap for the 3600...