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Montreal DSL

join:2011-02-02
Montreal-DSL
Reviews:
·TekSavvy Cable
reply to Pardesi

Re: [Cable] NEW RATES - Vidéotron

Nobody tries to confuse anybody... Just read the message:

1. There is a tool to count the usage
2. This tool (which is Videotron provided) cannot make a difference between the peak hours and the off-peak hours (2am - 8am) but you can check your overall usage
3. It may take some time to have the tool adjusted by Teksavvy to properly not consider the off-peak period

No, the tool to monitor the off-peak period will not be available next week or the the week after, when the new rates will be available.

xcimo
Ebox 60Mbps

join:2007-11-21
Gatineau, QC
said by Montreal DSL:

Nobody tries to confuse anybody... Just read the message:

1. There is a tool to count the usage
2. This tool (which is Videotron provided) cannot make a difference between the peak hours and the off-peak hours (2am - 8am) but you can check your overall usage
3. It may take some time to have the tool adjusted by Teksavvy to properly not consider the off-peak period

No, the tool to monitor the off-peak period will not be available next week or the the week after, when the new rates will be available.

Therefore there will likely be no off-peak unlimited until such a tool is implemented.

Pardesi

join:2013-03-06
reply to TSI Marc
So saying that there is unlimited 2 to 8 is kind a not true then if they are unable to provide it till the tool is available they should not put it in the rates, it kind a deceiving.

pldube

join:2011-06-11
canada
Reviews:
·Bell Fibe
·TekSavvy Cable
reply to TSI Marc
said by TSI Marc:

Here you go as promised:

5 mbps
75 Gigs - $24.95
300 Gigs - $29.95
Unlimited - $36.95

10 mbps
150 Gigs - $29.95
300 Gigs - $36.95
Unlimited - $47.95

20 mbps
150 Gigs - $39.95
300 Gigs - $44.95
Unlimited - $69.95

30 mbps
75 Gigs - $49.95
300 Gigs - $54.95
Unlimited - $84.95

60 mbps
75 Gigs - $54.95
300 Gigs - $79.95
Unlimited - $134.95

120 mbps
75 Gigs - $79.95
300 Gigs - $124.95
Unlimited - $229.95

Wow! N'importe qui est moins cher que TSI pour mon 30Mbits illimité

»goo.gl/AdS2q

Quel est la meilleure façon de faire un switch vers un autre ISP ?

phreshive

join:2013-02-20
Cote Saint-Luc, QC
Reviews:
·Acanac
pldube,

I doubt you had any issues with your connection in the entire time you were with either Videotron or TekSavvvy. Videotron's network is rock solid. The only time in my memory that I had an issue was many years ago during a labor dispute.

That being said, you would setup a cancellation date 3+ weeks in advance with Teksavvy and then sign up with your new provider giving them that date. From my recent experience, no two resellers can be on the same line. For more info, read the review I just posted for Acanac.

Pardesi

join:2013-03-06
reply to pldube
ce que j'ai remarqué aussi, sur certain offre meme videotron est moins cher lol Que se passe t il TSI ?

Je pense prendre Ebox leur prix sont bon et leur reputation est tres bon avec beaucoup de reveiw positive.


Montreal DSL

join:2011-02-02
Montreal-DSL
Reviews:
·TekSavvy Cable
reply to TSI Marc
pldube et Pardesi

Vive la compétition, non?

C'est à cause de ca que je suis avec Teksavvy (depuis 2004). Des le début ils ont lute contre Bell, Rogers et Videotron.

Ils one dépense temps, argent, nerfs pour qu'on peut avoir une vrai compétition. Aucun compagnie ne peut pas satisfaire 100% des ses clients.

Bien sur qu’ici et la d'autres ont des offres qui sont meilleures, la base de clients est différente et les couts sont différents.

Au moins vous ne dissiez pas que vous êtes "a loyal customer". Je hais quand les gens dissent ca. Chacun doit prendre soins de lui.

Personnellement je préfère de payer un peu plus avec Teksavvy (si le cas) car je sais qu'ils travaillent pour nous!

Disclaimer: On est revendeur Teksavvy aussi, mais ca ne change pas du tout ce que j'ai écris en haut

julienvf

join:2008-12-30
Verdun, QC
kudos:1
reply to TSI Marc
Btw, anyone in Montréal area on any 20, 30 or 60mbps tier, reboot your modem. Vidéotron just upgraded their upload speed to 10mbps in many areas.


Rickkins

join:2004-04-05
Mtl, Canada
I checked earlier...still on 3...,


Urby

@teksavvy.com
I haven't been upgraded yet either, east end montreal.
Does anyone with the Motorola sb6120 have the newer speeds yet? There's no factory reset button so I've been resetting it in the web config page and restarting it/unplugging it. Can't wait for the faster speeds!!

pldube

join:2011-06-11
canada
Reviews:
·Bell Fibe
·TekSavvy Cable

1 edit
reply to Montreal DSL
said by Montreal DSL:

pldube et Pardesi

Vive la compétition, non?

Oui tu as raison, vive la compétition ... perso je suis TANNÉ de ne pas avoir accès à Youtube comme tout le monde le soir. Toujours sur le buffer en 720p ou 1080p. Je dois payer un service de VPN pour avoir Youtube au Canada sans le maudit buffer ! Même chose pour les jeux online sur mon ps3 le soir, j'ai jamais le même ping que le jour .... Fini! j'ai donné une chance pendant un an, mais là le gars la trouve pas drôle avec l'augmentation de 20$.

Disclaimer: Je déteste Bell et Vidéotron autant que vous, je suis aller chez un indépendant pour encourager les petits.

edit: d'un autre côté je peux comprendre l'augmentation a cause de l'upload qui va être à 10Mbits au lieu de 3Mbits ... mais un autre petit comme Ebox n'a pas eu d'augmentation de 20$ et vont aussi avoir le 10Mbits en upload


Delta

join:2010-08-15

1 edit
reply to Urby
new 10 Mbits Upload speed is live in the south shore as well

Tenshi

join:2002-11-24
Canada
Reviews:
·ELECTRONICBOX
·TekSavvy Cable
Confirmed Gatineau as well...



Verb

join:2012-04-14
Montreal, QC
reply to Rickkins
Still waiting too (NDG).

xlsx

join:2012-12-03
reply to TSI Marc
This is sad. While the rest of the world marches forward, we are moving backward in Canada. Only here the price of communication goes up with time. And I am not pointing finger at TekSavvy alone.

Guid5

join:2003-06-17
Montreal, QC
reply to TSI Marc
Upgraded in Cote des neiges:




Don't really need the new upload speed, but I guess it's an ok trade for the price hike.


Reboot123

join:2012-07-05
Montreal, QC

1 edit
reply to TSI Marc
If I am on the 24.95$ cable plan (300GB), when the new rates are implemented will I be automatically switched to the 24.95$ (75GB) plan or to the 29.95$ (300GB) plan?


manyaliens

@teksavvy.com
Yes!

I live West of Gatineau, amongst trees and rolling hills!

Nary the sound of an engine is heard, BUT THE SOUND OF MY AWESOME UPSTREAM IS FELT FOR MILES AROUND!!!

10Mpbs upstream just appeared overnight, and the WORLD SHALL TREMBLE AT MY FEET!




atmx093

join:2009-01-07
Gatineau, QC
Reviews:
·TekSavvy DSL
reply to Reboot123
said by Reboot123:

If I am on the 24.95$ cable plan (300GB), when the new rates are implemented will I be automatically switched to the 24.95$ (75GB) plan or to the 29.95$ (300GB) plan?

I'd like the answer to that one too, please.

chaseme

join:2011-09-12
Terrasse-Vaudreuil, QC
reply to TSI Marc
Any non 30mbps users getting the 10 upload change? I'm a 20 down client and after a few modem resets I'm still on 1.5 up.


Fredtek

join:2009-09-05
Got updated this night. I just saw the blue light (multiple channels) on my modem (motorola 6180) on the upload light. No reset was needed.



darknestgirl

join:2008-08-11
Montreal, QC
Reviews:
·Acanac
·Videotron
reply to chaseme
You should get 10 in upload, some member with videotron and electronic box have it.

Everyone whos on the ultimate 20 to ultimate 60 should get it.(ultimate 15 should be add too)

It can take a little time before the change is done but everyone should have it april17.

»corpo.videotron.com/site/press-r···ease/683

pldube

join:2011-06-11
canada
Reviews:
·Bell Fibe
·TekSavvy Cable
reply to chaseme
said by chaseme:

Any non 30mbps users getting the 10 upload change? I'm a 20 down client and after a few modem resets I'm still on 1.5 up.

Yes I got it yesterday


IIgs
Premium
join:2002-10-05
Montreal, QC
kudos:1
reply to atmx093
said by atmx093:

said by Reboot123:

If I am on the 24.95$ cable plan (300GB), when the new rates are implemented will I be automatically switched to the 24.95$ (75GB) plan or to the 29.95$ (300GB) plan?

I'd like the answer to that one too, please.

I would assume the latter, your price will increase $5.

Going the other way involves changing the terms of your account (300 GB -> 75 GB) without your consent, and for most customers, without their knowledge either, since e-mail isn't a guaranteed contact method. This is just my guess of course.

I'm still waiting to see the new rates published on the official website. I have some friends and family members looking to switch to TSI and trying to decide whether DSL or cable is best price-wise.


Delta

join:2010-08-15
Reviews:
·TekSavvy Cable

1 edit
reply to TSI Marc
Now that we have received the speed upgrade and the new prices are coming, only thing missing is an internet bandwidth usage tool, one that can differentiate between the regular hours / Off hours and between download and upload usage.

I mean Videotron internet usage page is nice but it does not update in real time. Instead they seem to retrieve or aggregate the data only a few times per day, so whatever you download in the afternoon or in the evening can sometimes end up being added to the total for the next day internet usage...

The Overall monthly total usage is still very accurate (according to my own usage tool), just not the day to day usage, so I wonder how it will be possible to monitor the usage by the hour.


letoaster

@teksavvy.com
reply to pldube
I am on the 30 mbps 300gb plan in Vaudreuil, qc

just got my 10mbps upload.

So, if i understand correcly, starting right now, unlimited upload 24/24 7/7, unlimited download 2am to 8am 7/7.

I did not received an email concerning my new upload speed and pricing.

francis.


droid

@teksavvy.com
said by letoaster :

So, if i understand correcly, starting right now, unlimited upload 24/24 7/7, unlimited download 2am to 8am 7/7.

I did not received an email concerning my new upload speed and pricing.

francis.

probably not official until you get an email and until a proper usage tool is ready

corkyy

join:2008-06-01
Laval, QC
kudos:2
Reviews:
·TekSavvy DSL
reply to TSI Marc
Any plan for a 20mbps plan with a bit more download, 400GB, 450GB, at a price point lower than unlimited?

I'll still sign in for 300gb, but I would prefer some headroom while offpeak isnt active. Upgrade data block like Ebox or videotron itself could probably do it, and come down cheaper than the extra 0.5$/gb. With offpeak it's not even a problem.

lehons

join:2013-04-03
Montreal, QC
reply to TSI Marc
TSI Marc See Profile Can you tell me if the 10Mb plan will use a DOCSIS 2 or 3 modem?
We're about to sign up, and I'd like to start with the 5Mb plan, then upgrade if it's not fast enough. I would not like to invest in a new modem, though, and Docsis 3 modems are way more expensive.

xcimo
Ebox 60Mbps

join:2007-11-21
Gatineau, QC
reply to TSI Marc
You should put the extra money on a docsis3 modem. They have the ability to use more qam which is useful even on low speed (maybe not 5mbps) especially when the cell has lots of docsis2 modem in it. It will have a longer lifetime and more future and upgrade proof.