|reply to SonicCrash |
Re: All of Carriers are doing it.
They did the same to me. I had 6 meg service with phone, and dropped the phone for VOIP. My speed went down to 1.5 meg and they told me that was the only thing available. I said I had 6 meg before and as far as I know, my house had not been moved farther away from the CO, so there is no technical reason for this. They refused to raise my speed back up. A couple of well worded executive email carpet bombs got me in touch with the right people, and they had me fixed back up to 6 meg in a few days, like magic. After relentless rate increases, I ended up eventually dropping them for Charter, which is what they really want anyway.