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TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to Ti

Re: [TekTalk] NEW TekTalk PROMO - Digital Home Phone

said by Ti :

said by MFido:

Good luck with that on finding an analog POTS service cheaper than Teksavvy.

Naturally I've already been looking. And I *did* find a cheaper one, as part of a bundle/promo. So TSI might lose me altogether - which is sad.

said by AkFubar:

Looks like I won't be upgrading my dsl service that pretty well wipes out my dsl savings and then some.

Exactly. A net loss. I am truly tired of my Teksavvy bill going up...

said by TSI Marc:

you should switch to TekTalk and save a bunch

Yeah, wink-wink at your hope to financially disincentivize POTS. It's also a little underhanded; as seen here in this thread - often people who have it, really need it (as is the case for me).

At least with a provider who offers a contract, I can hope to negotiate these ad hoc increases at the end of a given term. This leaves me with a bad feeling about your company, Marc. Even if I were to go VOIP, I'd go with the unbeatable voip.ms.

What else can I say? I'm busting my balls trying to help dude. I can't explain to you exactly why it's going up but it really does need to go up. It's needed to go up for a while. I was waiting for the CRTC decision to do it all at once.
--
Marc - CEO/TekSavvy


nitzguy
Premium
join:2002-07-11
Sudbury, ON
reply to Guspaz
said by Guspaz:

Well, I'm paying Fido $30 a month for 2000 minutes (and unlimited text), which is effectively unlimited to me, and the $12 value pack includes unlimited long distance, so that's pretty decent. With the 6GB data plan that takes it to $72/mth. Now, if I tried to get voip or a landline to reduce my voice costs, I might knock off ten or fifteen bucks, but and up paying almost as much for voip and way more for a landline.

You must have a really really REALLY old voice plan then...lucky for you!

I've had Fido for almost 3 years now...and my bill is about $75/month with just 1GB data...I only get 200 outgoing but unlimited incoming minutes...

Lucky! Oh well.


BliZZardX
Premium
join:2002-08-18
Toronto, ON
reply to TSI Marc
There are definitely advantages of having multiple devices tied to one voice account. Whether it be via landline or cellular or voip. Fire alarms, burgler alarms, medical alert alarms - those are especially important for people in special care or the elderly at risk from falls.

What happens if your cell phone is lost or stolen? You can't call your provider to suspend your service without borrowing someone else's phone. Then the battery drains so fast you have to carry two in your wallet. Having only one device can be stressful.
--
Fiber Optics are the future of high-speed internet access. Stop by the BBR »Fiber Optic Forum.


TypeS

join:2012-12-17
London, ON
kudos:1
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to Ti
How many times has TSI actually increased the monthly rate on POTS?

You can't expect any company to keep prices static forever, it's not doable. Costs go up. And they're not all related to simply just what the incumbents charge to TSI. Look at how often Rogers and Bell raise rates on their services compared to any TPIA. There's nothing underhanded about what TSI is doing. And even after the price hike they are still cheaper than Bell's own service. Even if the price hike didn't come now, it would happen eventually, there's this little thing called inflation that ensures the price you pay the same product or service goes up over time.


petah

join:2002-07-27
L9T
reply to TSI Marc
said by TSI Marc:

What else can I say? I'm busting my balls trying to help dude. I can't explain to you exactly why it's going up but it really does need to go up. It's needed to go up for a while. I was waiting for the CRTC decision to do it all at once.

Reading between the lines ... Bell is raising the whole sale POTS price because too many customers are flocking to Teksavvy's POTS service thus hitting the ceiling of signed agreement. Bell is pissed off it cannot charge these customers $15/month extra for a feature such as caller ID.

That's too bad... the POTS price has always been the same. Maybe the price increase should have been gradual at 50 cents a year instead of $4 bucks all at once which is about 20% increase.

How much exactly is it going up by? I am paying $18.35 + $3.13 touch tone/911 fee totaling $21.48 before taxes.

vincom

join:2009-03-06
Bolton, ON
kudos:1
reply to TSI Marc
did i miss something about being on cable, what would be the price since i dont need dryloop


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
said by vincom:

did i miss something about being on cable, what would be the price since i dont need dryloop

You save $2/mth on Unlimited TekTalk...
--
Marc - CEO/TekSavvy

da_guy2

join:2003-06-10
Kanata, ON
reply to TSI Marc
So Marc,

I guess there's no chance we can get the dryloop fee discounted on tektalk premiun?

Thanks


nitzguy
Premium
join:2002-07-11
Sudbury, ON
reply to TSI Marc
said by TSI Marc:

said by vincom:

did i miss something about being on cable, what would be the price since i dont need dryloop

You save $2/mth on Unlimited TekTalk...

When is this all going down?

vincom

join:2009-03-06
Bolton, ON
kudos:1
reply to TSI Marc
strange, im on pots w/tsi and it seems i cant port my number according to tsi's website, is it because i dont need to port
also can i use my own ata


Ti

@teksavvy.com
reply to TSI Marc
said by TSI Marc:

What else can I say? I'm busting my balls trying to help dude. I can't explain to you exactly why it's going up but it really does need to go up. It's needed to go up for a while. I was waiting for the CRTC decision to do it all at once.

[Not a dude, but point taken.]

I don't know what's so challenging to explain, but you needn't. It seems like you're penalizing the POTS customers you so avidly coveted only a few years ago. Okay.

But I'm not one of those people who takes to the internet to complain at the drop of a hat. I'm just looking at numbers - and my TS bill has leaped upwards by ~30% in the past couple years... waaaayy out of proportion with my other bills. And now this basic service will also cost more? I've been a loyal customer (multiple referrals, etc. etc.) but this really is the final straw for me.

And I'm told that if I switch POTS providers but keep TS DSL, I must pay the $50 charge? That leaves me *no* incentive to keep your internet service! It all puts me in a very bad position as a customer, and I doubt I'm alone.

You may want to reconsider grandfathering the old POTS rates. Or provide some kind of programme to ameliorate this new, 'unexplainable' cost. You haven't incentivized Tektalk here, you've disincentivized Teksavvy.


Ti

@teksavvy.com
reply to petah
said by petah:

Maybe the price increase should have been gradual at 50 cents a year instead of $4 bucks all at once which is about 20% increase.

^This.

And that goes for the last two Teksavvy DSL price increases, too (recall one was to help finance co-lo!?). They were both double-digit % increases - leaving aside those of us in Quebec suffering the QST.

It's too much.


cognizantt

join:2009-06-13
Montreal, QC

1 edit
reply to Ti
actually, he hasn't disincentivized tektalk or TSI for me.

dsl will have a modest drop of 2.29/mo total for me.

i pay 32.12$ total monthly for a landline, no services, with bell.
when the price for the new ata they want to offer goes up, it's time i drop bell and go to tektalk umlimited.

again, modest savings monthly 5.42$/mo.
7.73$ in my pocket.
no it's not a lot.

cost of the switch to tektalk gets recovered soon enuf on what i save and i'm off bell for good.

tektalk will get me a helluva lot more at a lower price than my no services landline.

i dropped videotron/tv some months back, put 34$/mo back in my pocket. what few shows i used to watch on tv i just download now. why pay for something that i didn't need.

41.73$ total in my pocket now.

yes, tsi dsl has gone up (base price, then having to start paying quebec sales tax) but i'm better off once i switch to tektalk than i was when i started with tsi 3.5 yrs ago.

dsl consumption rarely exceeds 125gb/mo. so i'm not a hardcore bandwidth user. generally it's 75 to 125gb max.

bell landline/videotron tv/tsi dsl ran me 88.33$ total january 2011 - tsi takes care of all 3 now, once i add tektalk, for 66.33$ (incl taxes).

having 1/4 less cost 2 yrs later for 3 services pretty much keeps me loyal to tsi.


Jay_P

join:2005-12-12
Saint-Laurent, QC
Cognizantt: Please use spaces and something resembling a paragraph because I couldn't muster the energy to read it.

*Edit: Much better now, thank you!


cognizantt

join:2009-06-13
Montreal, QC
deleted


Ti

@teksavvy.com
reply to cognizantt
said by cognizantt:

actually, he hasn't disincentivized tektalk or TSI for me.

That's great - for you.

It should've been clear from the conversation that for people with POTS/DSL this is a sour deal. In fact, a punitive price increase on one service in order to push people to another is just a little bit ... uncool.


Shikomu

join:2007-11-16
Ontario
reply to TSI Marc
Marc:

A lower cost Grandstream ATA will be available soon.

Any ETA on this ? I'm holding off on my TT order until I know more.

Thanks

mikee

join:2012-12-21
Gloucester, ON
kudos:1
reply to TSI Marc
If I get digital home phone, for 22.95$/month will it stay at this price for ever? Or will it change after the promotion is done?


cognizantt

join:2009-06-13
Montreal, QC
reply to TSI Marc
"for ever"
*reality check* - prices eventually always go up.

slam66

join:2013-04-02
reply to TSI Marc
Is the "dryloop fee waived" promotion live? I called to sign up today and i was told it's not available yet....grrr

JeanInNepean

join:2012-09-19
Nepean, ON
Reviews:
·TekSavvy TekTalk
·voip.ms
·Primus Talkbroad..
said by slam66:

Is the "dryloop fee waived" promotion live? I called to sign up today and i was told it's not available yet....grrr

I haven't seen anything from Mark or anyone else at TSI about this promo being live yet.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
Its comin'


lleader

join:2011-01-01
Mississauga, ON
said by TSI Marc:

Its comin'


Probably just breathing hard....


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
LOL


vsavulian
Premium
join:2002-11-26
ON
reply to TSI Marc
I asked before and must have missed the answers.
1. Is TekTalk Unlimited available on BYOD?
2. If it is available on BYOD, what is the hard cap on in/out channels?

And a couple of new ones:
3. Is inbound CNAM available for Canadian originated calls? For US originated calls do you perform CNAM LIDB dips?
4. Is outbound CNAM supported for Canadian terminated calls and can it be updated via the customer portal?


drjp81

join:2006-01-09
canada
reply to TSI Marc
Kinda screwed here, my alarm system requires a wet line. How am I going to avoid getting pinched in all of this? On top of the fact I am on cable.
--
Cheers!

climber

join:2005-11-15
Smiths Falls, ON
reply to TSI Marc
but with POTS I don't have to buy a $80+ ATA for things to work.am I wrong


vsavulian
Premium
join:2002-11-26
ON
reply to drjp81
said by drjp81:

Kinda screwed here, my alarm system requires a wet line. How am I going to avoid getting pinched in all of this?

There's a misconception that alarm systems must have a POTS line to work. I switched to VoIP ages ago and my alarm system is linked to the monitoring facility via wireless only - $99 for the AlarmNet wireless modem and the monthly fee is $5. The modem has a Rogers SIM inside. You may want to check with your alarm company.

JeanInNepean

join:2012-09-19
Nepean, ON
Reviews:
·TekSavvy TekTalk
·voip.ms
·Primus Talkbroad..
reply to TSI Marc
You *can* use your alarm system with your VoIP service, but at your own risk. Alarm companies don't like it, but there's nothing they can do to stop you. The risk is that if your connection is down for any reason, or if it's not 100% reliable, the system may not be able to report the alarm status correctly.

I wouldn't take any chance with a cable connection, unless you get 0% packet loss and less than 20ms of jitter during peak hours. Check you line stats at »www.pingtest.net (during peak hours).

If you are going to do this you'll need to get a large UPS to power your modem, your router and your ATA in case there is a power failure (mine has over 24h of backup). Also, you must use the G.711u codec.


drjp81

join:2006-01-09
canada
reply to vsavulian
said by vsavulian:

said by drjp81:

Kinda screwed here, my alarm system requires a wet line. How am I going to avoid getting pinched in all of this?

There's a misconception that alarm systems must have a POTS line to work. I switched to VoIP ages ago and my alarm system is linked to the monitoring facility via wireless only - $99 for the AlarmNet wireless modem and the monthly fee is $5. The modem has a Rogers SIM inside. You may want to check with your alarm company.

Yeah that increases my monthly fee by 50% which also sucks. And double it for a year, nearly to buy that wireless modem. Not a really great option.
--
Cheers!