US Cable Support > Comcast Cable TV > Comcast DVR Box dies with Power outage takes out HDMI and TV

reply to gar187er

Re: Comcast DVR Box dies with Power outage takes out HDMI and TV

The ground does nothing for surges. I have ppl which i thought was a subsidary of first energy. My son works for them. Under no conditions should they be turning your electric service on and off for maintenance. You really need to call and complain if its happening as you are saying. They should be instructing you to turn your main breakers off when doing such things. Under no conditions does a cable ground block block surges from the electric company.

reply to DriverZeke
You're not going to tell me that out of everything in my house, the only thing that wasn't grounded wasn't hit? Not to mention my cable wire (and everyone else's) is dangling in the wind outside and I live in South Florida where lighting and bad weather is always bad almost year round. Also none of the wires are grounded in or out.

Zeke the only way I think you can add a little safety is to ground your Comcast wire coming in your house. Also get a surge protector that has coaxial protection although it can sometimes interfere with the cable signal (simply try it and if it works great if it doesn't there is nothing you can do). Maybe for the HDMI get an HDMI switcher or a cheapy surround receiver ($150-300) as that might take the brunt of the hit if it happens again rather than your TV ($1000+)? Again I'm not sure if that will stop it but it couldn't hurt? That's about it unless you spend quite a bit of money on the power companies solution which still won't protect your cable wire. I wasn't trying to jack your thread and I was simply trying to support you and let you know the same thing has happened to me and suggest some solutions. I wish you the best bro.

5th
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"The relationship between what we see and what we know is never settled..."

No hijack, you just had the same problem. I installed a new Belkin surge protector with the coax ports last night. I got it from Newegg. I also hooked up one on the down stairs tv. Going to move my modem upstairs on another feed which will put the modem on the shortest path to ground. Then hopefully it will kill the modem and not the stb/tv. I will install one of these on my router: »www.newegg.com/Product/Product.a···ntOnly=1 Going to call comcast and ask for the proper grounding to be installed at the outside of the house too. If Comcast installs the ground outside, do I still need to ground the splitters inside? I can only ground them to the ground side of the house wiring.

Good deal! I would ground first splitter going into your house just to be safe but you don't have to. Also when they come out to ground your wires (if you can get them to admit it and come out to do it) double check that it is done and that it is truly grounded (you wouldn't believe what I've seen them do). But hopefully you get a good tech and you never have the issue again. The modem idea is good too, as the modem is theirs! And make sure using the coaxial protector doesn't interfere with any of your channels as I've seen that occur in some areas too. Good luck bro.

5th
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"The relationship between what we see and what we know is never settled..."

reply to DriverZeke

reply to mariod