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hotlynx2

join:2001-01-25
Beaumont, TX

3360 modem keeps losing internet connection

I have a Mot 3360 modem about 6 months old and it keeps losing the internet connection. I will try to get on and the modem status page comes up and says "PPPOE FAILED". I can unplug the power and put it back and everything works again. What can cause this?
I have a router after the modem,do I need to do the PPPOE on it?
--
Motorola 3360,Trendnet TEW-432BRP ROUTER, GA-P43T-ES3G E8400,4GB ram,HD4650 VID,PowerEdge SC430,ECS N2U400-A,AMD XP3200+,1GB ddr memory, Radeon 9800XT AGP


wayjac
Premium,MVM
join:2001-12-22
Indy

said by hotlynx2:

I have a router after the modem,do I need to do the PPPOE on it?

I think it's worth a try....if the dsl line is not getting so noisy that the pppoe session is "drowned" out


David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:78

reply to hotlynx2
might change the following and see if it helps

1.) set the modem to pass you the public IP address
2.) change the setting to "always attempt to connect" instead of smart keep alive.



hotlynx2

join:2001-01-25
Beaumont, TX

I did notice that the phone line crosses the electric line and touches it at one point right before it ties to the house , should I call to have them move it?
--
Motorola 3360,Trendnet TEW-432BRP ROUTER, GA-P43T-ES3G E8400,4GB ram,HD4650 VID,PowerEdge SC430,ECS N2U400-A,AMD XP3200+,1GB ddr memory, Radeon 9800XT AGP



David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:78

reply to hotlynx2
if you can correlate it as to when it drops sync when it makes contact that might not be a bad idea.



hotlynx2

join:2001-01-25
Beaumont, TX

Seems to be random, It was dropping once a day for a few days and now it has not done it for 4or5 days. I have some water pipe insulation that I may put on the line to move it away from the electric line a couple of inches.
--
Motorola 3360,Trendnet TEW-432BRP ROUTER, GA-P43T-ES3G E8400,4GB ram,HD4650 VID,PowerEdge SC430,ECS N2U400-A,AMD XP3200+,1GB ddr memory, Radeon 9800XT AGP


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