US Telco Support > Verizon > Verizon Fiber Optics > FiOS Internet Up & Down in Phila Suburbs (Ardmore)

reply to nickfie

Re: FiOS Internet Up & Down in Phila Suburbs (Ardmore)

Good to hear you're OK.

Had two more down episodes after original post. This up period is 20 minutes and counting. TV signal going strong.

Primary wage-earning application needs to talk to its mother-ship in corp data center. When it loses the connection only allows 5 minutes o save everything. I've given up trying to work this evening.

Have you done an ONT and Router Reboot?
Reboot your ONT by pulling the battery and AC, wait 30-45sec, then replug AC then battery. They reboot router.

Good suggestion. Just power-cycled the ONT. It probably needed it, a long time since we've had a power outage long enough to drain the backup battery.