dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
876

Jimmyjac
@rr.com

Jimmyjac

Anon

Office 365 nightmare; I put my wife on as a account user

with a microsoft account ID and password and now I want to remove her and only have my sign in.
How do I remove her...?? Anyone>???

JohnInSJ
Premium Member
join:2003-09-22
Aptos, CA

JohnInSJ

Premium Member

I assume this will do it. Not sure why its a nightmare.

»onlinehelp.microsoft.com ··· 382.aspx

For home premium there are no additional account users other than the one who owns the account. If you activated the subscription with her credentials and not yours, you've made an error. Perhaps that is your nightmare?

You'll probably have to call Microsoft to get it sorted out. Or, if you want to do it yourself, you'd cancel your current O365 subscription (and get a refund) and sign up for a new O365 subscription (and use the correct live ID when activating it.)