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josephf

join:2009-04-26
Reviews:
·VoicePulse

[Google Voice] Obi, Google Voice and CallCentric

As far as voice quality and reliability is concerned, would it be preferable to have the Obi device directly login to GV to receive incoming calls (to the GV number) or would it result in a higher quality and/or reliability to have GV forward all calls to a CC (Free NY) DID and the Obi logged into CC to receive all the incoming calls?

In order to arrange the latter setup (Callers-->GV-->CC-->Obi) for incoming while using GV for outgoing (from the Obi), would the only change needed to be made is unchecking Forward to Google Talk in the GV settings (so that the Obi does not receive the incoming calls directly from GV) while using GV and CC as your two providers in the Obi?


josephf

join:2009-04-26

BTW, a benefit of using CC as the middleman for incoming GV calls, is that you will get (incoming) CNAM on your calls to your GV number -- something that you do not get when receiving GV calls directly to your Obi device.


Dan_voip

join:2007-01-03
Saint-Hubert, QC
kudos:4

More forwarding legs you have more you'll loose quality wise. Maybe you won't feel it with just 1 forward and the CNAM feature you mentioned might be a good reason to do it.


josephf

join:2009-04-26
Reviews:
·VoicePulse

Is there a perceptible degradation in quality when putting CC in middle compared to using GV directly with the Obi?

Also, with the CC scenario does the fact that the Obi is communicating with CC's servers (for incoming calls) instead of GV's servers (thus avoiding Obi's concoction using a Google Talk hack) affect the quality for better or worse?


Mango
What router are you using?
Premium
join:2008-12-25
www.toao.net
kudos:12
Reviews:
·Callcentric
·Anveo
·Shaw
·AcroVoice

It's theoretically possible your internet provider has poor quality routing to Google's equipment, but good routing to Callcentric. In that case, forwarding your calls to Callcentric would be better.

The other way around is also possible. Though fewer forwarding legs is usually better, specific circumstances can make it the opposite. Your ear is the best test.



NotTheMama
What Would Earl Do?

join:2012-12-06
reply to josephf

said by josephf:

...thus avoiding Obi's concoction using a Google Talk hack...

It's not a "hack". Obihai uses the Google Talk API.
--
"Face piles of trials with smiles; it riles them to believe that you perceive the web they weave."

OZO
Premium
join:2003-01-17
kudos:2

1 recommendation

It uses Google Voice, not the Google Talk.
Google Voice supports only one codec (PCMU), while Google Talk supports many...
--
Keep it simple, it'll become complex by itself...


josephf

join:2009-04-26

Obi requires your GV setting is set to forward incoming calls to Google Talk.



HC Sinclair

@optonline.net
reply to NotTheMama

said by NotTheMama:

It's not a "hack". Obihai uses the Google Talk API.

Many hacks take an existing software or service and use it in a new way. It may be wonderful, but it is still a hack by definition.

The question is whether the method is officially approved by the people who own the particular website or service, or not officially approved. The latter is a hack.

In the case of Obihai, there is no official Google approval or even acknowledgement.

That's what makes it a hack.

Calling it so is not necessarily bad....

mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
kudos:4
reply to josephf

Just for a posterity purpose. With FreeSWITCH (perhaps Asterisk too) and some additional fees for a CID NAME lookup service, it is possible to perform a CID NAME lookup for an incoming (GV) call as shown here.
--
don't and stop are the ONLY two 4-letter words considered offensive to men, but not when used together.


garys_2k
Premium
join:2004-05-07
Farmington, MI
Reviews:
·Callcentric
·callwithus
reply to josephf

I'd route it through CC, if for nothing else than to take advantage of their call treatments on the inbound side. Nice to use black and white lists to handle junk calls. We've also used it to redirect SOME numbers based on time of day, a very nice feature to use.



jduffy
Premium
join:2006-08-20
Cincinnati, OH
Reviews:
·Time Warner Cable
·Vonage
·net2phone
·Cincinnati Bell
·Skype
·Callcentric
·ooma
reply to josephf

I have GV forwarded to CallCentric's free DID numbers and the quality is excellent.

I also have the CallCentric NA 500 plan for outgoing, but with the Obi, I can also dial out using Google Talk.

On outgoing, quality is better using CallCentric. Incoming, is seems about the same as using GT directly, in fact, it seems to be better when forwarded to CallCentric. But that is a subjective option on my part. The point is it will work great either way.
--
Atheists swear there is no Heaven, but pray there isn't a Hell.



NotTheMama
What Would Earl Do?

join:2012-12-06

1 recommendation

reply to HC Sinclair

I'm a programmer; my whole career is founded upon hacks. But using an API is still not a hack; by definition it's "approved".
--
"Face piles of trials with smiles; it riles them to believe that you perceive the web they weave."


josephf

join:2009-04-26
Reviews:
·VoicePulse
reply to garys_2k

said by garys_2k:

I'd route it through CC, if for nothing else than to take advantage of their call treatments on the inbound side. Nice to use black and white lists to handle junk calls. We've also used it to redirect SOME numbers based on time of day, a very nice feature to use.

Doesn't Google Voice have most of those features itself?


HC Sinclair

@optonline.net

said by josephf:

said by garys_2k:

I'd route it through CC, if for nothing else than to take advantage of their call treatments on the inbound side. Nice to use black and white lists to handle junk calls. We've also used it to redirect SOME numbers based on time of day, a very nice feature to use.

Doesn't Google Voice have most of those features itself?

Some, but not all.

More importantly, in my experience the Call Treatments from CallCentric are much easier to use than the controls from GoogleVoice.

See here for previous discussion of some GV annoyances.
»Google Voice issues

--------------------------

Yes, GV is free. But even free wears out after a while if innovation is dead.

Anveo, Voip.MS, CallCentric, and others, continue to innovate in diverse ways.

GV seems frozen in time, as the parent company has gone on to other things. That is unfortunate all around. Even GV forum support seems to be getting steadily weaker.

It's ironic that the major advance in GV has been from totally outside groups such as Obihai and Simonics, not even officially recognized or acknowledged by Google.