said by ISurfTooMuch:There should be a simple way for individuals and businesses to mail packages without having to go to a post office.
You mean like
scheduling a pickup?
Plus, residential packages should be delivered at times that are convenient for people.
UPS and Fedex don't generally do this. They just dump it on your doorstep. Or if it must be signed for, hold it at the distribution center for you to pickup. This is all the same that USPS does.
In other words, it's a pain to have to deal with figuring out when a package is coming and trying to have someone there to sign for it, or, if the delivery comes at a time when no one is there, having to then go to the package center, which, more often than not, is located in a well-hidden building in a far corner of town.
The 10
real post offices closest to my house are all in very accessible locations, clearly marked, and usually right in the middle of the area that they serve.
That, and find a way to cut down on the lines at post offices. I hate the idea of having to spend most of my lunch hour standing in line for something that can be done at a kiosk, or, if I need to speak with a human, standing in line behind people whose business could be better handled at a kiosk.
There's this thing called a website. A lot of your business can be done there. Print postage. Ship a package. Order supplies. Change your address. Hold or forward your mail. If you MUST go to the post office, the last several I've been in have had ATM-like kiosks that you can do a lot of that at as well.