[DVR] Multiroom DVR and HD DVR/STB: Am I Being Billed Correctly?
I would like some help confirming I'm being billed correctly. I went round and round with a couple VZ CSR reps who became a bit rude with me due to me asking a number of questions.
I have the following:
Two Cisco CHS 435HDC
One Cisco CHS 335HDC
My bill states the following:
Multi-Room DVR Package - 2 Room $31.98
High Definition DVR Rental - $16.99
Is this correct? Maybe I'm not understanding correctly, but it seems to me that the HD DVR rental is wrongs and it should really be a STB rental and I should be charged 11.99 a month instead of 16.99 per month? Or am I billed correctly since I can access recordings on other boxes throughout the house?
Thanks for any clarification you can provide. Also, I live in MD if that makes any pricing difference.
sonofjayMission Accomplished - Bush May 1, 2003Premium,MVM
Re: [DVR] Multiroom DVR and HD DVR/STB: Am I Being Billed Correc
Multi-Room DVR Package = 1 435HDC and 1 335HDC ($31.98)
HD DVR Rental = 1 435HDC ($16.99)
The Multi-Room DVR package includes one HD DVR and x number of STBs. You could save a little money and go with a Multi-Room DVR Package for 3 rooms for $39.99. It would give you 1 HD DVR and 2 STBs
You are being billed correctly. No comment on whether the prices Verizon charge for these under-featured Cisco devices is worth it or not