IT IS NOT JUST as easy as cancelling and getting somebody else. they lock you into a 24 month contract & overcharge you at will. You will not get an English speaking person on the phone to discuss. You will not get ANYONE on the phone for over 40 minutes of wait time. You will be told by this non-english speaking person that they will resolve the problem and they do not. You will be told you will get an email and you do not. Then they will CHARGE YOU AGAIN!! This company is a grand scam & their service is the WORST!! If you are in the country, you don't have a lot of providers to choose from.