| using live chat on tw hello, i am running precise 12.04. i have time warner for my isp. i cant use the live chat feature that tw has. does anyone else have this problem? can somebody help me with a solution to this prob. any advice will be greatly appreciated. Regards |
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 PjrDon't Panic
join:2005-12-11
UK | Is live chat embedded into a webpage or do you need to use chat software?
If it's embedded in a webpage how is the live chat implemented? Java, Javascript?
To get help more information is needed.
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Overflow error in /dev/null |
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| reply to not found
it is embedded in time warner web-page/roadrunner. when i try to use chat feature it tells me requirements not met. i have java enabled. i haven’t had this trouble on other web-pages.do you think this has something to do with me using ubuntu instead of windows? thanks for reply. regards |
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| Yep, chat on TWC doesn't like my Debian sid either. Same error message. I don't have Windows so cannot check from it. |
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aguenPremium
join:2003-07-16
Grants Pass, OR Reviews:
 ·Callcentric
 ·Verizon FiOS
| reply to not found
Is this the site?
»help.rr.com/hmslogic/rrchat.aspx···sangeles
Ignore the losangeles, I don't use TWC so I just dummied that up. Anyway, if this is similar to your problem chat page, then it will only function on a Windows OS machine because of there requirement for these controls »help.rr.com/hmslogic/e_chatCtrl.html |
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 Bill_MIBill In MichiganPremium,MVM
join:2001-01-03
Royal Oak, MI
kudos:1
 ·WOW Internet and..
·Comcast
1 edit | reply to not found
You didn't say which browser but Firefox has a few user-agent switching add-ons. I know they've been successful for other such situations. I doubt they'd need ActiveX these days but that would be a killer.
"We'll tell the folks we're using Firefox on Win 7 and they'll be none the wiser  ."
-Stan.Laurel@tw.net
Edit: aguen  seems to have the bad news. That's brain-dead and I think excludes Macs, too. |
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| I am using ff 19.0.2 . yes i have tried user agent add on with no joy. regards |
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1 edit | reply to aguen
sorry for late reply, had urgent business. Yes, that is the site and the link you provided explains my prob. thanks and best regards |
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 rchandraStargate Universe fanPremium
join:2000-11-09
14225-2105 | reply to not found
Unfortunately, TWC only supports Windows and Mac, and I.E. or (I think) Firefox under those OSes. If you get chat to work under something else, bully for you. Otherwise, they're not interested in (helping) you, at least not through their Web site and such. So much for standards (like DOM and ECMA/Java Script), their "standards" are Apple and Microsoft.
I see this all too well, because they don't test for this before inviting you into chat to begin with. They'll put up a form which solicits your name and so forth, then after trying to enter chat, they'll tell me I'm not using a supported browser. Oh, joy.
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English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules.
Jeopardy! replies and randomcaps REALLY suck! |
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