 TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to Montreal DSL
Re: Usage - overages my main concern there is gaming...
one month you peg the connection. next.. you go easy.. forever playing with it..
if you go too far over.. there has to be a penalty imho
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Marc - CEO/TekSavvy |
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| reply to TSI Marc
What percent of customers pay overages?
Will the 2 month rolling average still be there? |
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| reply to TSI Marc
said by TSI Marc:but the net result is that you too still end up with a grid of different penalties for different speeds Maybe you do, maybe you don't.
You can simply say: your capped internet bill will never exceed the price of our equivalent unlimited tier + $20.
If a given speed has unlimited at $70, the max capped bill regardless of what the base cap is will be $90 total before taxes, end of story. |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | said by InvalidError:said by TSI Marc:but the net result is that you too still end up with a grid of different penalties for different speeds Maybe you do, maybe you don't. You can simply say: your capped internet bill will never exceed the price of our equivalent unlimited tier + $20. If a given speed has unlimited at $70, the max capped bill regardless of what the base cap is will be $90 total before taxes, end of story. and basically.. if they want more details.. go see this thread to see exactly how we calculate it... ?
that's not a bad idea.
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Marc - CEO/TekSavvy |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | said by TSI Marc:said by InvalidError:said by TSI Marc:but the net result is that you too still end up with a grid of different penalties for different speeds Maybe you do, maybe you don't. You can simply say: your capped internet bill will never exceed the price of our equivalent unlimited tier + $20. If a given speed has unlimited at $70, the max capped bill regardless of what the base cap is will be $90 total before taxes, end of story. and basically.. if they want more details.. go see this thread to see exactly how we calculate it... ? that's not a bad idea. another good one liner is: it's always cheaper to choose the right base usage plan than it is to pay overages.
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Marc - CEO/TekSavvy |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6
1 edit | reply to InvalidError
said by InvalidError:said by TSI Marc:but the net result is that you too still end up with a grid of different penalties for different speeds Maybe you do, maybe you don't. You can simply say: your capped internet bill will never exceed the price of our equivalent unlimited tier + $20. If a given speed has unlimited at $70, the max capped bill regardless of what the base cap is will be $90 total before taxes, end of story.
I like your simpler approach too, but why does the max bill need to be higher than unlimited for that speed/tier ? - Admin costs ?
Simpler IS better, and to simplify further, at the risk of being flamed, I suggest no more rolling averages.
And max penalty per month would be whatever it takes to bring the bill retroactively for the month in question to what unlimited would have been for that speed/tier.
How you GET to the max (how many $$ per GB, etc), I'm not sure, but max bill should not exceed posted unlimited for that speed/tier, IMNSHO. |
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 sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4
 ·TekSavvy Cable
| reply to TSI Marc
Why not do something like this ...
Less than 375 ...
1 month over in a 6 month period free else $3
2 consecutive months over $5.00
3 consecutive months over $10.00
Over 375
1 month over $10
2 consecutive months (by any amount) current month more than 375 $20
3 consecutive months (by any amount) current month more than 375 $25
In other words, if you are light overages, then your costs are minimal. For repeated overages, you contribute to the costs to the point where over 25% regularly you should consider the unlimited tier. |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to Davesnothere
I totally agree.. I really dont want to make it complicated but.. you know, I dont agree with any other method. it's all way more expensive for the end user.
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Marc - CEO/TekSavvy |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to sbrook
yeah I looked at that too. that kinda ends up more complicated still 
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Marc - CEO/TekSavvy |
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Reviews:
·TekSavvy Cable
| reply to elitefx
said by elitefx:Why not automatically bill overages/penalties in blocks:
0-50GB=$10
50-100GB=$20
100GB plus=$???fixed amount
Keeps it simple and effective.
This. What you are currently trying to implement right now Marc is confusing as hell and makes no sense even after going through the thread, trying to understand your explanations.
Or make it simple. 300GB and less per month, you're billed for 300GB plan. If you go over 300GB, you're automatically billed for the difference between Unlimited and 300GB usage. |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to Davesnothere
said by Davesnothere:why does the max bill need to be higher than unlimited for that speed/tier ? - Admin costs ?
otherwise there's no reason to choose any usage tier other than the lowest one.
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Marc - CEO/TekSavvy |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to geokilla
said by geokilla:said by elitefx:Why not automatically bill overages/penalties in blocks:
0-50GB=$10
50-100GB=$20
100GB plus=$???fixed amount
Keeps it simple and effective.
This. What you are currently trying to implement right now Marc is confusing as hell and makes no sense even after going through the thread, trying to understand your explanations. The max you would pay is $20 more than the unlimited tier. 
(see, that was easy)
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Marc - CEO/TekSavvy |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to geokilla
said by geokilla:Or make it simple. 300GB and less per month, you're billed for 300GB plan. If you go over 300GB, you're automatically billed for the difference between Unlimited and 300GB usage.
that's not bad too. plus $20.. has to be an incentive to upgrade
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Marc - CEO/TekSavvy |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to geokilla
said by geokilla:....Or make it simple. 300GB and less per month, you're billed for 300GB plan. If you go over 300GB, you're automatically billed for the difference between Unlimited and 300GB usage.
THAT might work, within each given speed/tier. |
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 elitefx
join:2011-02-14
London, ON
kudos:1 | reply to TSI Marc
said by TSI Marc:The max you would pay is $20 more than the unlimited tier.
(see, that was easy)
I say go for it. The only people that won't like it are the folks that are trying to take advantage of the rules anyway.... |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to TSI Marc
said by TSI Marc:said by Davesnothere:why does the max bill need to be higher than unlimited for that speed/tier ? - Admin costs ?
otherwise there's no reason to choose any usage tier other than the lowest one.
But of course ! / Mais oui !  |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to elitefx
said by elitefx:....The only people that won't like it are the folks that are trying to take advantage of the rules anyway....
HeHeHe....  |
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| reply to Davesnothere
said by Davesnothere:I like your simpler approach too, but why does the max bill need to be higher than unlimited for that tier ?
Averaging.
People on permanent unlimited always pay for more than 300GB regardless of whether or not they actually use it. People on 300GB cap who end up on "unlimited a-la-carte" however will ALWAYS be exceeding 300GB. The $20 is the premium for not having to commit to paying extra on a monthly basis. |
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Reviews:
·TekSavvy Cable
| reply to TSI Marc
said by TSI Marc:said by geokilla:said by elitefx:Why not automatically bill overages/penalties in blocks:
0-50GB=$10
50-100GB=$20
100GB plus=$???fixed amount
Keeps it simple and effective.
This. What you are currently trying to implement right now Marc is confusing as hell and makes no sense even after going through the thread, trying to understand your explanations. The max you would pay is $20 more than the unlimited tier. (see, that was easy) Only because you said it like that... Following the first few posts and explanations and I just don't understand it. I myself would much prefer paying the difference between the two and get bumped up to Unlimited tier if I go over 300GB for any given month. Makes more sense, is more fair (imo), and easy to follow and understand. And note I don't use more than 200GB on a month, so this doesn't even concern me to begin with!
You gotta remember that not everyone comes to DSLR and is as knowledgeable as us. A lot of your customers just want a good alternative to Robellus and Cogeco. |
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| reply to TSI Marc
said by TSI Marc:and basically.. if they want more details.. go see this thread to see exactly how we calculate it... ? Maybe not this thread since the work-in-progress bits would likely confuse the heck out of people.
Sort it out, clean it up, make a new sticky one and link to that. |
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