|reply to Anonguy |
Re: [AZ] Recently upgraded to Premier and Docsis 3.0
I spoke with 3 different tech support agents over the phone. None of them knew what I was talking about changing the service code. you have to speak with the sales dept for them to change it. for some reason tech support does not have that capability.
I just got off the phone with cox tech support and was lucky enough to get someone who knew exactly what I needed done, 5 minutes later and now I'm hitting 65 down and 12 up