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BrienBear

@americawest.com

[AZ] new speeds not showing...?

So I have a tech coming out Wednesday, but I wanted to see if someone might have a clue. I'm in Central Phoenix (7th st & Van Buren. No there are no hookers living here.) I have the ultimate tier - So now I'm getting 50Mb down and 20Mb up. The up, obviously, is awesome, but the down still is at the level from before. Went to a level 2 phone tech and she had no idea so she set me up a guy to come out Wednesday.

Oh - DOCSIS 3.0 Cisco 3000 CModem, took the router out of the equation so it's hooked up straight. No splitters on line. Cat6 cable from modem to computer. NIC card is a GB card... Uhm, not sure what else might be needed

Any thoughts would be awesome!

lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Reviews:
·Cox HSI

Well if you are indeed using a Cisco DPC3000, that modem is only able to bond up to 4 downstream channel's. As its one of the older D3 modem that are 4x4. The Newer D3 modem's like the Cisco DPC3010 are 8x4, meaning they can bond up to 8 downstream channel's, and 4 upstream channel's. I dunno if you made a mistake, and have an actual Cisco DPC3010, and not the DPC3000. But if you have the 3000 model, you need to upgrade to a 8x4 D3 modem to support the kind of speed's AZ is now offering with there ultimate tier. As 4 downstream can only provide a max of around 152mbps of bandwidth, which is shared with other's in your area, and most likely not gonna be possible to have them 4 channel's clean to provide that speed.


m8trix

join:2003-12-24
Phoenix, AZ
kudos:3
Reviews:
·Cox HSI

reply to BrienBear
ya ultimate in AZ requires a 8x4 modem if you look at the supported modem page

»ww2.cox.com/residential/arizona/···00000000



BrienBear

@cox.net

reply to BrienBear
Thanks guys - I'd read that support page, but I misunderstood how it worded things (as in, it lists the modems, and then lists what they support below and I was thinking it meant that the DPC3000 and 3010 would support the Premier AND the ultimate. I didn't derp far enough to actually read the rest and go "DERPAHERP".

I've now ordered a DPC3010 and it's on it's way. You guys are seriously awesome!! Have a great week!


m33crob

join:2013-02-06
Phoenix, AZ

reply to BrienBear
I just wanted to add that the DPC3000 only has a 100 mbps WAN Port so you would not be able to achieve higher than 80-90 mbps (with overhead.)

I had the same model and upgraded to the SB6141 and an Asus RT-N66U (previously using WRT310N.)



Anonguy

@cox.net

said by m33crob:

I just wanted to add that the DPC3000 only has a 100 mbps WAN Port so you would not be able to achieve higher than 80-90 mbps (with overhead.)

I had the same model and upgraded to the SB6141 and an Asus RT-N66U (previously using WRT310N.)

Not true:

»www.cisco.com/web/consumer/suppo···3034.pdf

Pg 14 states a 1000 port

m33crob

join:2013-02-06
Phoenix, AZ

I stand corrected. I referenced that same doc before posting, I overlooked the RJ451000 and focused on the 100BaseT. What a stupid way of wording it.


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