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MertJen

@ut.us

Certain Conditions

"In a blog post, AT&T says they'll unlock any device provided certain conditions are met:"

I tried to unlock an old Iphone 3Gs over the weekend.... submitted the info on the website. Got a response...

"Thank you for contacting AT&T Customer Care about unlocking your iPhone. Please retain your Request Number for reference. In order to process your unlock request, we must receive a faxed copy of your original receipt"

Origianl receipt? I didn't hang on to that. I figured they would find a way to deny it.

NOVA_UAV_Guy
Premium
join:2012-12-14
Purcellville, VA
Can you just make something up and fax it over to them? Photoshop is your friend...

watts3000

join:2002-01-21
reply to MertJen
You do not need active service with ATT to get a phone unlocked I know users that have had there phones unlocked and they did not have active service. Also most tech savvy users know how to unlock a phone without having to go back to the provider.

wingrider01

join:2006-07-25
Saint Louis, MO
reply to MertJen
said by MertJen :

"In a blog post, AT&T says they'll unlock any device provided certain conditions are met:"

I tried to unlock an old Iphone 3Gs over the weekend.... submitted the info on the website. Got a response...

"Thank you for contacting AT&T Customer Care about unlocking your iPhone. Please retain your Request Number for reference. In order to process your unlock request, we must receive a faxed copy of your original receipt"

Origianl receipt? I didn't hang on to that. I figured they would find a way to deny it.

If you where a customer with the phone you don't need to supply any receipt. Just the number that it had when you had on the Iphone on att contract and the imei number. If you where never a customer, will then you need to supply the receipt


Majestik
World Traveler
Premium
join:2001-05-11
Tulsa, OK

2 edits
reply to MertJen
said by MertJen :

"In a blog post, AT&T says they'll unlock any device provided certain conditions are met:"

I tried to unlock an old Iphone 3Gs over the weekend.... submitted the info on the website. Got a response...

"Thank you for contacting AT&T Customer Care about unlocking your iPhone. Please retain your Request Number for reference. In order to process your unlock request, we must receive a faxed copy of your original receipt"

Origianl receipt? I didn't hang on to that. I figured they would find a way to deny it.

This happened to me last year. I didn't know what the "original receipt" was.
I called about it and the AT&T lady said don't worry and unlocked my phone herself. She asked for that IMEI number. After a minute she said wait five minutes and restore it on Itunes and the phone was unlocked.
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The adventure continues...Sanctuary....