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World Traveler
Tulsa, OK

2 edits
reply to MertJen

Re: Certain Conditions

said by MertJen :

"In a blog post, AT&T says they'll unlock any device provided certain conditions are met:"

I tried to unlock an old Iphone 3Gs over the weekend.... submitted the info on the website. Got a response...

"Thank you for contacting AT&T Customer Care about unlocking your iPhone. Please retain your Request Number for reference. In order to process your unlock request, we must receive a faxed copy of your original receipt"

Origianl receipt? I didn't hang on to that. I figured they would find a way to deny it.

This happened to me last year. I didn't know what the "original receipt" was.
I called about it and the AT&T lady said don't worry and unlocked my phone herself. She asked for that IMEI number. After a minute she said wait five minutes and restore it on Itunes and the phone was unlocked.
The adventure continues...Sanctuary....