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hrh1951

join:2007-03-22
Syosset, NY

[VOD] VOD "Not subscribed" message

Hello, I was trying to watch a VOD movie on EPIX. After navigating to the movie I got a message that I was not subscribed to this channel. I have ultimate in NY and I do get EPIX and the regular channels were working fine. I tried resetting the box with the in home agent (twice), but that didn't work. My other premium VOD channels are working. Does anyone have a solution that doesn't involve hours on the phone with Customer service?

djoropallo

join:2003-10-20
Maple Shade, NJ
If you reset your box and router all you can do is call. The VOD can be a real mess at times, not impressed.