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DDsoundGuy

@mchsi.com

[MN] DD 5.1 audio on HD channels? AGAIN?

There are many channels that should be in DD 5.1 surround sound that are no longer being received that way.
They are only in 2.0 (Stereo).
How can I get someone to check the pass-through modes at the head-end? Do I need to list every channel that is set wrong?
A few examples off the top of my head are:

851 MGMHD
881 HBO2HD
884 ENCRHD
886 STZEHD
887 STZCHD
888 STZKHD
889 STZCIH
891 SHO2HD
892 TMCHD
897 MAXHD

This has happened before, a search brings up:

»Re: DD 5.1 audio on HD channels?
»mediacomcable.com/CustomerSuppor···c=5961.0
»[Cable TV] New HD channels only 2 channel Audio

Thank you to anyone that can help!


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:74

Are you having the issue on multiple TVs?



DDsoundGuy

@mchsi.com

Yes.
All TVs (3)



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:74

Send me an IM with your account or phone number and I will be happy to look into this.


WhatHappened

join:2004-08-06
Waseca, MN
kudos:2

reply to DDsoundGuy
I too am having the issue again!! I wonder how this could be screwed up multiple times??

As you linked, I was the one reporting this issue in the past and am glad I am not the only one who notices


DDsoundGuy

join:2013-03-12
Wayzata, MN

Yes!
I wonder if anyone else notices this?



Anonymous
Premium
join:2004-06-01
IA
kudos:1
Reviews:
·Mediacom

said by DDsoundGuy:

Yes!
I wonder if anyone else notices this?

No.
--
I speak for myself, not my employer.

DDsoundGuy

join:2013-03-12
Wayzata, MN

said by Anonymous:

No.

Heh, thank you.


GLIMMER

join:2004-01-17
Fisher, IL

reply to Anonymous

said by Anonymous:

said by DDsoundGuy:

Yes!
I wonder if anyone else notices this?

No.

lol. the problem is mediacom should notice when the headend is not working right but hey its mediacom. There tv service is not worth a plug nickel.

k9iua6

join:2004-05-23
Dubuque, IA

reply to DDsoundGuy

said by DDsoundGuy:

Yes!
I wonder if anyone else notices this?

I'm guessing that the people who will notice this are only those who have invested in a full sound system for their television, with side speakers, etc. Despite what commercials on television and Best Buy advertisements might suggest, I suspect this is fewer customers than one might truly think. Those of us with just the simple HDTV and no extras certainly wouldn't, which includes myself.

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