said by BobBass:
I asked the rep TWICE if I needed the new router and she assured me I wouldn't. She said if there were any "problems" to call back.
I know from reading other posts this is a common issue. One friend just did the same thing and they allowed him to exchange his olde router for the newer one. He's only getting 25.5/30 with his fairly new MAC sitting only a couple of feet away from the router.
Just tell the rep that the router gets very hot and restarts itself very frequently. That will almost guarantee you a free replacement.--
75/35 Fios, Triple Play Extreme.