said by Mango:Perhaps this means that ISP Telecom's equipment at the Granby CO is not working properly.
That's my bet. Perhaps it's simply overloaded or has partially failed and the remaining components can't handle the full load. Another possibility is that they don't have enough bandwidth and are using compression to maximize the number of channels they can handle. That's a total shot in the dark, by the way.
said by voxframe:The only VOIP provider that uses that office that people know about is Vonage, and I think they use ISPTELECOM as well, but I think they have migrated or are migrating away as SOME Vonage clients out of this CO have flawless service, and some have total garbage. But Vonage is the only provider to somewhat get good service, but it's dependent on the DID. They are either all good or all bad.
AcroVoice has customers in this rate center using two different CLECs. No reports of problems whatsoever. Neither of these CLECs are ISP Telecom.
I expect any voip.ms customer who takes Martin up on his offer to switch to a CLEC other than ISP Telecom will be happy with the results.