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mg252

@comcast.net

reply to Oregonian

Re: [Speed] Post reports of speed increase still future

The California upgrade is supposed to occur on 03.19.13, per a rep I was dealing with today (upgraded off the old Ultra plan to Blast, had some provisioning issues the first time around...)

She didn't specify when on Tuesday, so YMMV.

utcappy

join:2005-02-28
Hastings, MI

reply to Oregonian
Still awaiting the upgrade in Battle Creek, Michigan.

Detroit has it, and 50 miles away Grand Rapids has it, just not us.


djoye

join:2009-08-15
Murfreesboro, TN

reply to Oregonian
Still waiting in Nashville.

I think I heard the advertisement on the radio within the last couple weeks of February. They just said `top two tiers` in the ad; around Nashville our top two tiers are 50Mbps and 100Mbps plans so I assume that the 100 is going to 200. Haven't seen anyone mention that around here. I know of one person with the 100Mbps plan locally so I'll be interested to see if he actually gets 200Mbps after the upgrade.



Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
Reviews:
·Comcast
·AT&T U-Verse
·Comcast Digital ..

said by djoye:

Still waiting in Nashville.

I think I heard the advertisement on the radio within the last couple weeks of February. They just said `top two tiers` in the ad; around Nashville our top two tiers are 50Mbps and 100Mbps plans so I assume that the 100 is going to 200. Haven't seen anyone mention that around here. I know of one person with the 100Mbps plan locally so I'll be interested to see if he actually gets 200Mbps after the upgrade.

Doubtful. But maybe. What's confirmed is after the upgrade Performance will be 25/4, Blast is 50/10 or better. And Extreme 50 is upgraded to 105/20. Existing 105/20 users got a price drop.

But as in some areas like Chicago, they ended up with 2 105/20 packages, it may be evidence that one of them will become a 200 package. (I believe it should, given the money charged a month and the sometimes ridiculous 250 install fee)


FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL

reply to Oregonian
I got the notice on my box a few weeks ago but still no update here in South Florida. Waiting...

5th
--
"The relationship between what we see and what we know is never settled..."


Armadillos

join:2009-04-28
Denver, CO

reply to Oregonian
Anyone know about these upgrades going in for Denver, CO?



Anonymoussss

@comcast.net

reply to Oregonian
California getting speed increase on 3-19-13

Washington/Oregon getting speed increase on 3-28-13

Blast (currently 25/4 Mbps) will increase to 50/10 Mbps

Extreme 50/10 Mbps will increase to 105/20 Mbps

Performance 12/2 Mbps will increase to 25/4 Mbps



Anon Name

@comcast.net

reply to Armadillos
I would power cycle your modems on the 19th/20th.



swilliams

join:1999-09-07
Littleton, CO

said by Anon Name :

I would power cycle your modems on the 19th/20th.

WOO-HOO!!!!
--
You can't walk a straight line girl... if you're wearin crooked shoes

ViPaDawG

join:2003-08-06
Spring, TX

reply to Anonymoussss
any word on TX?



Oregonian
Premium
join:2000-12-21
West Linn, OR

reply to Anonymoussss
3/28 works for me. Hope that is correct.


elkido122

join:2011-02-23
Folsom, CA

So what if we're still on the ultra tier? What' option is there for us



Oregonian
Premium
join:2000-12-21
West Linn, OR

I believe you can downgrade to the Blast! tier and then get the speed upgrade for free. Since Ultra is no longer being offered I don't think it is being upgraded.



gooma2

@comcast.net

reply to elkido122
Even if you're on the ultra tier you'll still get the speed increase. we're on Extreme 50 and found out from Comcast that by March 31 that will be increased to 105/20.

Oddly enough, if you contact the online support at Comcast they won't tell you this but will say you have to pay for upgrade and installation but if you call them, it's a whole different story. Comcast is using third party services for online chat that aren't in the loop. Calling them directly is best bet for accurate info. Hard to believe that Comcast is actually upgrading customers without trying to bilk out more money!



doug baker

@comcast.net

Saw the ad in Colorado.; again no date promised.
anyone have a date for Colorado? I am in Fort Collins



swilliams

join:1999-09-07
Littleton, CO

said by doug baker :

Saw the ad in Colorado.; again no date promised.
anyone have a date for Colorado? I am in Fort Collins

A few posts above you in this thread says tomorrow and/or Wednesday for Denver. Unsure if it's the entire region for us or just the city.
--
You can't walk a straight line girl... if you're wearin crooked shoes

Madtown
Premium
join:2008-04-26
Madera, CA

reply to Anonymoussss

said by Anonymoussss :

California getting speed increase on 3-19-13

Washington/Oregon getting speed increase on 3-28-13

Blast (currently 25/4 Mbps) will increase to 50/10 Mbps

Extreme 50/10 Mbps will increase to 105/20 Mbps

Performance 12/2 Mbps will increase to 25/4 Mbps

Does that mean I'm getting upgraded to 25/4 tomorrow? I thought it wouldn't be upgraded til May.


Oregonian
Premium
join:2000-12-21
West Linn, OR

What that means is that someone named Anonymoussss says that you will be getting a speed increase tomorrow. Post back and let us know if it happens.


Papageno

join:2011-01-26
Portland, OR
Reviews:
·Virgin Mobile Br..

Yeah, I'd be extremely gratified to have that speed boost at the end of the month, but I'd like to see some official confirmation here soon. Where are the people receiving notices actually receiving them, btw? In an email? To what address (to the one that comes with the service, which I seldom if ever check?)?



Oregonian
Premium
join:2000-12-21
West Linn, OR

I think some get them in their bill and some get a message on their DVR. Me, I've never seen a useful message on my DVR -- just ads for sales jobs at Comcast, etc. and I don't read my bill so wouldn't see those.

If Madtown See Profile actually gets upgraded tomorrow as said by Anonymoussss then I will have some hope we will see upgrades in Oregon by the end of the month.

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