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donkeywaffle
Serf

join:2000-09-25
Winchester, VA
reply to Oregonian

Re: [Speed] Post reports of speed increase not yet received

No speed increase yet in Winchester, VA
Only thing increasing is my bill.


Oregonian
Premium
join:2000-12-21
West Linn, OR
Reviews:
·Comcast
reply to Madtown

Re: [Speed] Post reports of speed increase still future

said by Madtown:

said by Oregonian:

said by Madtown:

»stage.results.speedtest.comcast.···6272.png

DL speed is slow, but UL speed is faster now. Not sure why that is. I rebooted my modem twice.

What modem and router are you using?

SB6121 and WNDR3700

Well, I don't think that those should have any trouble handling the higher speeds so you may need to look elsewhere for the source of your slow download. Can you post a screenshot of your modem's power levels?


Oregonian
Premium
join:2000-12-21
West Linn, OR
Reviews:
·Comcast
reply to Wayne99021
said by Wayne99021:

I think about the speed I had with Comcast 11 years ago and the price I was paying. Now getting 50/10 turns out to be a real big bargain no matter how much some people piss and moan about the price and service.

Well said. Comcast should get some credit for this round of no charge upgrades. But, hey, Comcast is a utility and most people don't seem to like utilities no matter how good the service.

raffoutroud

join:2010-03-31
Lynnwood, WA
reply to Oregonian

Re: [Speed] Post reports of speed increase not yet received

Effective by end of March 2013 in all markets, Comcast will increase:

• Performance customers in California, Houston and Twin Cities with up to 25Mbps download /5Mbps upload (previously 15Mbps/2Mbps)—a 66% increase
• Performance customers in the remaining West Div regions with up to 20Mbps download /4Mbps upload (previously 15Mbps/2Mbps)—a 33% increase
• Blast! customers will have their speeds doubled with up to 50Mbps download/10Mbps upload (previously 25Mbps/4Mbps)
• Extreme 50 customers will more than double speeds to receive up to 105Mbps download /20Mbps upload (previously 50Mbps/15Mbps) and their service tier will be renamed to Extreme 105

The rolling launch for the new Performance, Blast! and Extreme 50 tier speeds in the West Division are as follows:
• California – March 19, 2013
• Houston – March 21, 2013
• Twin Cities – March 26, 2013
• Mile High, Mountain, Oregon and Seattle – March 28, 2013
*Performance tier is scheduled for an additional speed increase in the Mile High, Mountain, Oregon and Seattle markets at a later date in 2013.


infodriveway

join:2010-03-18
Bellingham, WA
reply to Wayne99021

Re: [Speed] Post reports of speed increase still future

said by Wayne99021:

Now getting 50/10 turns out to be a real big bargain no matter how much some people piss and moan about the price and service.

Yes! We can complain about overall lack of real competition, slower speeds, and higher prices in the US HSI market, but Comcast is definitely not that bad.

loveageek
Premium
join:2009-07-10
Oregon City, OR
reply to Oregonian

Re: [Speed] Post reports of speed increase not yet received

Think the business class customers are gonna see a speed increase? Anyone know?

wTheOnew

join:2012-03-09
reply to Oregonian

Re: [Speed] Post reports of speed increase still future

said by Oregonian:

said by Wayne99021:

I think about the speed I had with Comcast 11 years ago and the price I was paying. Now getting 50/10 turns out to be a real big bargain no matter how much some people piss and moan about the price and service.

Well said. Comcast should get some credit for this round of no charge upgrades. But, hey, Comcast is a utility and most people don't seem to like utilities no matter how good the service.

I've always thought Comcast seemed a little expensive for what you got unless you were constantly on their case for promotions. Now with the bumps in speed I feel like I'm actually getting an decent value. First time in a long time that I'm not irritated at Comcast every time the name pops into my head.

Personally, I like my water, gas, and electric utilities. I pay them $x/unit and they give me service. The cost per unit never changes. My Comcast bill on the other hand changes more often than the season.

Madtown
Premium
join:2008-04-26
Madera, CA
Reviews:
·Comcast
reply to Oregonian

Re: [Speed] Post reports of speed increase not yet received

Click for full size


Oregonian
Premium
join:2000-12-21
West Linn, OR
Well, those numbers look reasonable to me. I don't see how they could be causing a slow download.

Are you connected to the router wired or wireless? Wireless would typically be slower.

Other than that I am running out of ideas.

Shinrin

join:2013-02-28
Gadsden, AL
reply to Oregonian
So far, we have not gotten them here. but the recent storms could have delayed them as they've been working to get tons of customers back on the net. We just our internet back on about 4 and half hours ago.

MikePWV

join:2010-09-08
Martinsburg, WV
reply to donkeywaffle
We don't have the new speeds in Martinsburg, WV either. I get about 35Mbps dl / 5Mbps ul here.. I just noticed a couple days ago when i rebooted my modem that i'm now getting bonded upstream channels so now i'm at 4 downstream channels and 2 upstream so hopefully they are gonna give the new speeds soon.

Madtown
Premium
join:2008-04-26
Madera, CA
Reviews:
·Comcast
reply to Oregonian
said by Oregonian:

Well, those numbers look reasonable to me. I don't see how they could be causing a slow download.

Are you connected to the router wired or wireless? Wireless would typically be slower.

Other than that I am running out of ideas.

Wireless. But I've never had any problems before the upgrade, it was fine b4 I rebooted the modem.

DJboutit

join:2009-12-10
Houston, TX
reply to Oregonian

Re: Post info here about speed upgrades still coming

I just asked to be upgrade to blast here in Houston about 9hrs ago and I just rest my modem no upgrade to 50/10 yet. Maybe I have not gotten blast fully upgrade yet. Online rep said the upgrade to blast would take 24hrs max I hoping in 6 to 10 hrs I get the full upgrade


Name

@comcast.net
said by DJboutit:

I just asked to be upgrade to blast here in Houston about 9hrs ago and I just rest my modem no upgrade to 50/10 yet. Maybe I have not gotten blast fully upgrade yet. Online rep said the upgrade to blast would take 24hrs max I hoping in 6 to 10 hrs I get the full upgrade

Your faster speed should take effect on 3-21-13. Don't forget to reset your modem.
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Oregonian
Premium
join:2000-12-21
West Linn, OR
Reviews:
·Comcast
reply to Madtown

Re: [Speed] Post reports of speed increase not yet received

said by Madtown:

said by Oregonian:

Well, those numbers look reasonable to me. I don't see how they could be causing a slow download.

Are you connected to the router wired or wireless? Wireless would typically be slower.

Other than that I am running out of ideas.

Wireless. But I've never had any problems before the upgrade, it was fine b4 I rebooted the modem.

Sorry but I am officially out of suggestions.

If you are still experiencing a low download speed, you might want to create a new post in this forum with the information you provided me to see if anyone else has any suggestions for you. Good luck.

rseiler

join:2001-11-01
reply to raffoutroud
said by raffoutroud:

Effective by end of March 2013 in all markets, Comcast will increase:

• Performance customers in California, Houston and Twin Cities with up to 25Mbps download /5Mbps upload (previously 15Mbps/2Mbps)—a 66% increase
• Performance customers in the remaining West Div regions with up to 20Mbps download /4Mbps upload (previously 15Mbps/2Mbps)—a 33% increase

They say 15, I say 16, but that aside, what's behind the PNW being rooked out of 5Mbps? I know some in other parts of the country had only 12Mbps for Performance while we had 16, so I expected that we would continue to fall on the high side. Not this time.

Is CA's Performance price more expensive?
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sortofageek
Runs from Clowns
Premium,Mod
join:2001-08-19
kudos:23
reply to Oregonian

Re: Post info here about speed upgrades predicted/not here yet

If you posted info in this thread about having received the speed upgrade and wonder why it disappeared, that is because this is the wrong topic. Please, if you want to tell us you did receive the upgrade, please do that here ---> »[Speed] Report recent Extreme, Blast or Performance upgrades her
--
Join Team Helix * I am praying for these friends .
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uraizen

join:2009-02-21
Orlando, FL
reply to Oregonian

Re: Post info here about speed upgrades predicted/not here yet

No speed increase yet in Orlando, FL. Guess we're considered part of North Florida.

indy88

join:2012-09-18
Boca Raton, FL
reply to Oregonian
Spoke with Comcast this morning & was told that my Performance tier would go from 15/2 to 25/4 on April 1. I hope this isn't a April fools joke from Comcast. I live in Palm Beach county FL, 33428.

Papageno

join:2011-01-26
Portland, OR
reply to Oregonian
I'm getting Performance at about 16/2 right now in north Portland, so I'm a little bummed that in the near term (next week) the download speed is only going to 20, per a post above. Better than a poke in the eye as they say, but still (and BTW it contradicts what appears for Performance on Comcast's page for Portland, which is 25). Time will tell, I suppose

jeremiah2305

join:2013-03-21
Tacoma, WA
said by Papageno:

I'm getting Performance at about 16/2 right now in north Portland, so I'm a little bummed that in the near term (next week) the download speed is only going to 20, per a post above. Better than a poke in the eye as they say, but still (and BTW it contradicts what appears for Performance on Comcast's page for Portland, which is 25). Time will tell, I suppose

It will be going upgraded to 25/5 some time in early April. It will have the same speed Blast used to have, don't worry.


sortofageek
Runs from Clowns
Premium,Mod
join:2001-08-19
kudos:23
reply to Papageno
said by Papageno:

I... I'm a little bummed that in the near term (next week) the download speed is only going to 20, per a post above.

Time will tell, yes, IMO. I read the post to which you are referring and was puzzled because it contradicted that which I had been told before that. See my post here ---> »Re: [Speed] Post reports of speed increase still future

I suppose it is possible both those people could be correct. Given the post following yours, from jeremiah2305 See Profile, it occurs to me the Performance customers in the PacNW area may get 20/4 at first until something is done by early April to make 25/5 possible. If so, I suppose they could hold off on any upgrade for Performance customers until April, but may have opted to give a lesser increase on the 28th and then another upgrade in April?
--
Join Team Helix * I am praying for these friends .

rseiler

join:2001-11-01
said by sortofageek:

I suppose it is possible both those people could be correct. Given the post following yours, from jeremiah2305 See Profile, it occurs to me the Performance customers in the PacNW area may get 20/4 at first until something is done by early April to make 25/5 possible.

Or what if PowerBoost isn't going away in all areas, and that's what the 25 represents in PDX? Just yesterday, I was speaking with Comcast billing on an unrelated matter, and at the end of the conversation she brought up the subject of the imminent speed increase to 20 (25 with Powerboost). I mentioned that was surprising, since I'd heard that Powerboost was going away. She said it wasn't. She might have been out of the loop, but it's a bit of a coincidence.

djoye

join:2009-08-15
Murfreesboro, TN
reply to Oregonian
Still nothing around Nashville, TN. Is no one from TN looking at this thread!?

I HEARD THE COMMERCIALS IN FEBRUARY, I WANT MY DAMN UPGRADE@!# I'm about ready to start kicking in chairs and knocking down tables!@#!@#$@%

OK, I'm gonna chill out for one more week.
--
Zoom 5341


xfinitywins

@comcast.net
colorado, arizona, utah, oregon and washington:

performance 20/4

california, houston, minnesota, kansas:

performance 25/5

all states listed above:
blast 50/10
extreme 105/20

if you were already an extreme subscriber your speed will not double but your price will be reduced to the old 50/10 price

unfortunately i have no information on states not listed above. some cities listed in the states above may have different rates of speed but will only account for a small percentage for the overall cities affected.

these changes SHOULD be complete for all areas listed above by 3/31, but as with anything in life, nothing is ever certain.

you're welcome


PTRnull

@comcast.net
reply to Oregonian
Portland, OR here.

Got this email today:

XFINITY® Internet

The fastest is about to get faster.

XFINITY® Internet will be doubling the speeds on two of our most popular Internet plans. That’s more speed so everyone can get online and do more on their devices all at the same time.

Stay tuned for more details
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