| reply to HeadSpinning
Re: [Homephone] Does DryLoop has 911 service ? Dry loop services have an assignment entry that includes customers name and address. |
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| reply to kovy
911 works, 310-bell might work, ANAC, silent switch, quiet line, freq run, and all other NPA commands still work. I've never tried 310bell though.. |
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kovy
join:2009-03-26
kudos:8 | said by Bell guy:911 works, 310-bell might work, ANAC, silent switch, quiet line, freq run, and all other NPA commands still work. I've never tried 310bell though..
Did you try atleast ? Or is anybody getting 911 fee with a dry loop ? |
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| reply to dutox101
any line that has a dial tone has to have 911 access.
This can be a dry service, or a line that is soft dial tone ( no DMS programming)
And yes, when you call 911 from a dry loop or a soft line, the records of the cut through or assigned address of the dryloop show up on the dispatchers screen. |
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kovy
join:2009-03-26
kudos:8 | said by Bell guy:any line that has a dial tone has to have 911 access.
This can be a dry service, or a line that is soft dial tone ( no DMS programming)
And yes, when you call 911 from a dry loop or a soft line, the records of the cut through or assigned address of the dryloop show up on the dispatchers screen.
Well it doesn't work for me...
Also you're saying Bell is charging 911 fee to phone service but not to dry loop ? |
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| reply to kovy
I am a bell technician, I have been told that 911 works on anything with tone. I have not personally dialed, as they are always cx's lines and not my own. I have a wet loop at home so I cannot try.
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Opinions expressed are my own, and may or may not reflect those of my employers or any other BCE company or division. |
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kovy
join:2009-03-26
kudos:8 | said by Bell guy:I am a bell technician, I have been told that 911 works on anything with tone. I have not personally dialed, as they are always cx's lines and not my own. I have a wet loop at home so I cannot try.
Well guess what, I also a Bell technicien... Heck I even asked a guy who is an expert in phone service aka a coach of residential and business line with 35 years of service and he told me it doesn't work. |
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| It must be an option in the DMS that some assigners use and some don't.. I guess it's hit or miss..
Also.... Scumbag trainers... Lol
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Opinions expressed are my own, and may or may not reflect those of my employers or any other BCE company or division. |
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| reply to Bell guy
said by Bell guy:I am a bell technician, I have been told that 911 works on anything with tone.
You've been told.... heh....... always evaluate your sources of information.
It's a big company we work for and I've been around long enough to see miss-information get passed down quite a few times. I have learned to be very critical of information I receive even if it's from a source I think I trust. Basically because there's no guarantee the person telling you has been given good information, or interpreted information correctly before passing it on.
I'm inclined to believe kovy but honestly I've never attempted to try it myself. So I'm skeptical.
Consider, I'm not being charged a 911 fee on my dryloop. Why would bell provide 911 free to dryloop customers and bill wetloop customers for the same service?
Also, the ONLY reason bell decided to put dialtone on dryloops to begin with was for loop identification purposes. The original DRYLOOPs were truly dry. no dialtone, no voltage, and in most cases, no tags. It turned into a shit-show real fast which necessitated the use of dial-tone and programmed numbers.
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Opinions and ideas expressed in my post are my own and in no way represent those of Bell Canada Enterprises, Bell Canada, Bell TV, Bell Internet, Bell Mobility, Bell Technical Solutions, Expertech, or any other partners under the BCE umbrella. |
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kovy
join:2009-03-26
kudos:8 | reply to Bell guy
said by Bell guy:It must be an option in the DMS that some assigners use and some don't.. I guess it's hit or miss..
Also.... Scumbag trainers... Lol
Well I know there's DTM or something like that in the DMS. |
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| reply to urbang33k
What I was told in training.....
A dryloop is sold for a DSL service and not intended for voice. However since it has dial tone, it has to have access to 911, but since it is not intended to be a voice service there is no 911 service charge.
Best thing I learned in training is pay no attention to your training!!
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Opinions expressed are my own, and may or may not reflect those of my employers or any other BCE company or division. |
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| reply to urbang33k
said by urbang33k:said by Bell guy:I am a bell technician, I have been told that 911 works on anything with tone.
You've been told.... heh....... always evaluate your sources of information. Yes... For sure.. My trainers were full of Mis-information!!
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Opinions expressed are my own, and may or may not reflect those of my employers or any other BCE company or division. |
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| reply to dutox101
Guys, I repeat what I said earlier. I am have a dry loop line with Bell and there is NO 911 service on it. Again, I have NO 911 service on the dry loop line. |
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 MartinPremium
join:2005-05-05
@bell.ca
kudos:2
1 edit | reply to dutox101
I am a trainer at Bell and also technician and I confirm that it does not work! |
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| reply to Bell guy
said by Bell guy:What I was told in training.....
A dryloop is sold for a DSL service and not intended for voice. However since it has dial tone, it has to have access to 911, but since it is not intended to be a voice service there is no 911 service charge.
I'm not a Bell Canada tech anymore but I did play one on TV...or was that in a different lifetime...anywho on my last contract where I was a Bell doppelganger they told me they are supposed to program 911 and 310-BELL on on dry-loops and restricted circuits for sales purposes and liability reasons. |
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kovy
join:2009-03-26
kudos:8 | said by xbell :said by Bell guy:What I was told in training.....
A dryloop is sold for a DSL service and not intended for voice. However since it has dial tone, it has to have access to 911, but since it is not intended to be a voice service there is no 911 service charge.
I'm not a Bell Canada tech anymore but I did play one on TV...or was that in a different lifetime...anywho on my last contract where I was a Bell doppelganger they told me they are supposed to program 911 and 310-BELL on on dry-loops and restricted circuits for sales purposes and liability reasons. And yet not charge such service ? |
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