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matcarl
Premium
join:2007-03-09
Franklin Square, NY

Free Remote Controls

Verizon added a new item to the menu where you can replace a lost or broken remote control for free. Menu/Customer Support/Replace Remote

PJL

join:2008-07-24
Long Beach, CA
kudos:3
This option has been around for quite some time in my area.


matcarl
Premium
join:2007-03-09
Franklin Square, NY
Wow, we just got it today, there was a message on the box


MagScribe

join:2001-08-20
West Chester, PA
reply to matcarl
It's nice and all -- but these are two-function remotes, right?

As we use A/V receivers, we kind of need the old-school four-function units.

Bummer, because a couple of our remotes are flat out worn out.
--
I do local news. My top site: www.unionvilletimes.com

bkrickles

join:2008-06-25
Nesconset, NY
reply to PJL
I saw the message yesterday and was wondering how many will they replace for free at one time?
I have 4 boxes in my house


frankpf3
Verizon Fios

join:2007-08-09
Huntington Station, NY
kudos:1
reply to matcarl
I ordered two of them at once, for free, rhrough the Fios agent app, a few weeks ago.

crgauth

join:2004-05-18
Glen Burnie, MD
kudos:1
reply to bkrickles
said by bkrickles:

I saw the message yesterday and was wondering how many will they replace for free at one time?
I have 4 boxes in my house

I beleive it has been stated that they will replace 1 remote/box/year.


rpjoe
Premium
join:2007-09-22
Rochelle Park, NJ
i only have 1 stb and i was able to order 1 and another the next day. gave 1 to my dad.
--
~ FiOS ~ * UltimateHD * QIP7232-2 * 35/35rev.G * iPhone 5 64GB W *

David57

join:2012-10-15
Flower Mound, TX
reply to MagScribe
I'm not sure if you know this or not.........If you want the 4 device remote (which I prefer), you can order the FiOS TV Remote Control (4 devices) off of Verizon's website.
Not free; it's $14.99. At least it's available to order.

Sign on to Verizon.com,
- hover over MyVerizon, click on View All under My Services
- click on Equipment
- on the Remote Control line, click on Visit FiOS Accessories Store.
The FiOS TV Remote Control (4 devices) should be listed on this page.

V10

join:2005-07-20
Midlothian, VA
reply to matcarl
Thanks for the info, didn't know about that!


incognito_2u

join:2005-03-15
Malverne, NY
reply to MagScribe
Try Ebay........Search for Verizon Fios Universal remote control.
--
"I'm an Analog guy in a Digital World!"


just lou

join:2008-05-16
Staten Island, NY
reply to David57
said by David57:

I'm not sure if you know this or not.........If you want the 4 device remote (which I prefer), you can order the FiOS TV Remote Control (4 devices) off of Verizon's website.
Not free; it's $14.99. At least it's available to order.

I've picked up a couple of brand new 4 device remotes on eBay for under $10 shipped.

rotisserie

join:2006-12-29
Bethesda, MD
Just wondering, is there anything better about the two function remote, aside from being newer? I only use two functions on mine currently (tv, stb).I have a few four function remotes that are a bit damaged but workable. Is there any benefit to getting the two function if I don't need all four functions?


nycdave
Premium,MVM
join:1999-11-16
Melville, NY
kudos:17
The 2 button remotes have 99+% code coverage for all known TV models, so if you have a 4 button remote that doesn't have a TV code listed and the code search fails to find a working code - the 2 button should have a code that will work....

And the 2 button remote has dedicated power buttons for TV and STB, fixing the power sync issue with the 4 button remotes.

justin9876

join:2006-04-21
Keller, TX
FWIW I think the buttons on the 2-button remotes feel better, more positive action I guess, than the ones on my 4-button remotes. I have multiples of both, and all of the 2-button ones just seem to function better. I don't know, maybe it is my imagination, but....