I just wanted to thank you for taking the time to share your experience with us. We greatly appreciate it and are always happy to receive feedback.
As far as these random disconnects are concerned would you be able to contact us in the direct forum here: »TekSavvy Direct so we can look into this with you?
Also I'm sorry to hear about the rough start you had with us. Do you know if your billing dates were properly adjusted to account for this delayed start? If not we can check on that for you as well.
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )