said by NewUser38:I was under the impression that a newer modem with multiple channels, like ours, prevents connection drops from occurring. It this not true?
That is not true. Bonded channels allow higher and more stable speeds, but have little to do with preventing connection drops.
said by NewUser38:Also, can a connection drop on Wow's end not result in anything noticeable on our modem but a momentary pause?
Absolutely. The modem is, for the most part, only concerned with the connection between it and the CMTS. If there's a problem after the CMTS, there will be no indication at all on the modem.