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| [Northeast] Moved Outlook to New PC, Can't Login to Server Anymo My wife migrated from Win XP to Windows 7, in a clean install. We tried to migrate her settings to the new copy of Outlook, but only the e-mail and calendars came along. Her e-mail accounts did not.
I found a registry key that carries the e-mail account info and exported it from XP and imported it into Windows 7. That brought the e-mail accounts, but the password is missing.
My wife cannot remember the password, as it's been 7 years since the computer was set up. Oddly, if she goes onto the AT&T web site, she can log in with the password that she thinks is her e-mail password, but that same password is rejected by the pop3.yahoo server that is in her Outlook settings.
We spent two hours today trying to reset the password, but AT&T's web site has us running around in circles, asking for us to set security questions every time it logs us back in, and the password was never reset.
Through all this, I wonder if resetting the password even works, since that password logs her into the AT&T web site with her e-mail account, but doesn't work with the Outlook e-mail settings. Meanwhile, here XP machine with Outlook sends and receives e-mail fine. But we cannot tell what the password is because it appears as "******".
Any ideas on migrating Outlook 2010 e-mail settings and passwords across PCs? | |
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| Re: [Northeast] Moved Outlook to New PC, Can't Login to Server A I have not used Outlook for many years, but I just tried a test with Outlook 2000, and I found that if I exported the account information, that the user information (including the password) was exported. YMMV with Outlook 2010.
Next I removed the bellsouth.net account, and then imported it from the saved file.
At this point, I tested the imported bellsouth.net account and it worked with no problems.
One caveat is that you will probably need to manually tell Outlook to use port 465 for SSL if you use the Yahoo servers because MS has never (in my experience) automatically changed the port in any of their email clients if you select SSL.
Another caveat is that you will need to export the actual storage folders as a separate step as shown below (and then import them on the new PC).
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| That was the case with Outlook 2003 as well, in fact--I was able to use a Save My Settings wizard to transfer my entire Office 2003 settings when I moved from XP to W7. But my wife went to Office 2010 before making the move to W7 and I found out there is no such utility for saving all settings/accounts/prefs. I had to download a utility from Microsoft, but it only copied some of the settings and the e-mail folders, though not the account settings.
I exported the hive from the registry and imported it in W7 to get the account data. But at the time, the password was rejected.
However, I think the server rejecting the password was a coincidental problem on AT&T's end. My wife told me this afternoon that her e-mail is suddenly working. Sure nuff, her password is being accepted by the server now. The server picked a fine time to glitch --right when we were trying to move accounts across OS environments! | |
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