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alanhdsl
Premium
join:1999-10-09
Phoenix, AZ

[AZ] Email authentication inside Cox network

I'm having a problem sending email. I'm sending from inside Cox's network, but I'm getting "550 5.1.1 relaying not allowed" from smtp.west.cox.net

I thought this was only an issue when sending via Cox's SMTP server from outside Cox's network. Do I need to authenticate while inside too?


alanhdsl
Premium
join:1999-10-09
Phoenix, AZ

I did switch to using port 587 and authentication, and it did work. Hm. Looks like it started around the beginning of March. I don't send a lot of e-mail, so I hadn't noticed.



CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:73

1 edit

You might also want to remove "west" from the hostname too, that's no longer required.


Beezel

join:2008-12-15
Las Vegas, NV

said by CoxTech1:

You might also want to remote "west" from the hostname too, that's no longer required.

I think you mean 'Remove" instead of "remote".


Optimus2357
Premium
join:2010-11-21
West Warwick, RI
kudos:1

reply to alanhdsl
What does it say as your ISP at

»whatismyipaddress.com/

Also, do you have a cox.net for your incoming mail? Are you on a Business or Residential connection? As long as your on a Cox Residential connection, and have a valid cox.net address for inbound (both email and username), outbound should work on port 25 with no authentication. Not that it really matters though, if its a laptop, then its better to set it up with Authentication, on port 587 with SSL, that way it will work anywhere, so perhaps its a blessing in disguise.


m8trix

join:2003-12-24
Phoenix, AZ
kudos:3

port 587 is for TLS, for SSL you should be on port 465



Optimus2357
Premium
join:2010-11-21
West Warwick, RI
kudos:1

TLS is backwards compatible with SSL. Alot of it comes down to client implementation, so trial and error is sometimes required. TLS won't work on 465 though, so I find port 587 is a better place to start since it has a wider compatibility. Either way, if I had to guess, he was using a different email and pop server for incoming, and that's what caused the problem


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