March 16th 2013 OUTAGES

Author	All Replies
TSI Outages TSI Support Premium join:2009-09-28 Chatham, ON 4 edits	March 16th 2013 OUTAGES Please be advised that we are currently experiencing an outage on Shaw Cable (Vancouver). We are also experiencing an outage for DSL in Oakville. We are working hard to resolve this issue. . We apologize for the inconvenience this may be causing. **Update** 14:50PM Ottawa should be resolved. North York should be resolved. Chatham Wireless should be resolved. If you are still having issues, please power cycle modem. If this does not resolve the issue, please feel free to contact us by phone, or in the »TekSavvy Direct. Regards, Martin
	to forum · permalink · 2013-03-16 08:14:54 ·

VcdXposed join:2002-06-12 Gloucester, ON	Any ETA for ottawa area? Root cause determined?
	to forum · permalink · 2013-03-16 08:20:28 ·
Threz join:2011-02-02	reply to TSI Outages Another one . Hopefully it gets resolved soon. Keep us updated.
	to forum · permalink · 2013-03-16 08:35:09 ·
TSI Outages TSI Support Premium join:2009-09-28 Chatham, ON	reply to VcdXposed No ETA yet but we are working on it.
	to forum · permalink · 2013-03-16 08:47:03 ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:8	reply to VcdXposed Maintenance but it should have been back up by now. Gabe just escalated by opening a ticket with their NOC folks
	to forum · permalink · 2013-03-16 08:47:05 ·
Threz join:2011-02-02	said by TSI Andre: Maintenance but it should have been back up by now. Gabe just escalated by opening a ticket with their NOC folks Definitely not up yet... looks like maintenance didn't go quite as planned. Thanks for the update (even if it doesn't really make the ETA any clearer). I always appreciate Teksavvy's communication.
	to forum · permalink · 2013-03-16 09:05:23 ·
VcdXposed join:2002-06-12 Gloucester, ON Reviews: ·TekSavvy Cable	said by Threz: said by TSI Andre: Maintenance but it should have been back up by now. Gabe just escalated by opening a ticket with their NOC folks Definitely not up yet... looks like maintenance didn't go quite as planned. Thanks for the update (even if it doesn't really make the ETA any clearer). I always appreciate Teksavvy's communication. I think he meant it didnt go as planned and it was escalated to a third party
	to forum · permalink · 2013-03-16 09:10:12 ·
Threz join:2011-02-02	said by VcdXposed: I think he meant it didnt go as planned and it was escalated to a third party That's... what I said? He said it "should have been up by now." I then agreed with him, and lamented that the maintenance didn't go as planned...
	to forum · permalink · 2013-03-16 09:13:40 ·
VcdXposed join:2002-06-12 Gloucester, ON	then i said its still not up
	to forum · permalink · 2013-03-16 09:15:31 ·
moovyguy join:2004-05-10 Ottawa	reply to TSI Outages Bummer ... still down .... Thankful for generous phone data plan ..... tether tether tether.... -- .... and the monkey flips the switch.
	to forum · permalink · 2013-03-16 09:18:22 ·
Threz join:2011-02-02	said by moovyguy: Bummer ... still down .... Thankful for generous phone data plan ..... tether tether tether.... Yup, me too. At least I've got unlimited data (with Wind) on my phone to tether with.
	to forum · permalink · 2013-03-16 09:20:42 ·
tomvalenz join:2002-12-13 Orleans, ON	reply to TSI Outages Second major outage in 1 month. Not impressive at all. Teksavvy is Phone and TV for me. Get it together people I hope you restore service soon.
	to forum · permalink · 2013-03-16 09:26:54 ·
moovyguy join:2004-05-10 Ottawa	Woah .... 1st outage beyond Tek's control .... a power outage in another town caused that one .... why hold Tek on the hook for that .... Everyone who used cable internet out of St. Laurent POI were out ... -- .... and the monkey flips the switch.
	to forum · permalink · 2013-03-16 09:34:53 ·
onlinejunkie Premium join:2002-10-26 Orleans, ON	reply to TSI Outages these downtime really make me rethink my service. We have rogers still for the kids internet and its up, same cable line... ughhhh
	to forum · permalink · 2013-03-16 09:38:24 ·
VcdXposed join:2002-06-12 Gloucester, ON	reply to moovyguy is this outage on TS side of the demarcation point?
	to forum · permalink · 2013-03-16 09:38:52 ·
tomvalenz join:2002-12-13 Orleans, ON	reply to moovyguy Did you lose business from the outages? Woah.. I did. Last one was unexpected and probably not teksavvy however this is planned and its well beyond the planned outage time. Who's gonna pay me for my lost wages? I've missed 3 calls now who were told to call on my home phone. Shut your yap. This ain't about surfing porn bud.
	to forum · permalink · 2013-03-16 09:43:03 ·
VcdXposed join:2002-06-12 Gloucester, ON	I understand where you're coming from, but if always on was this important to you, you'd have redundant connections. There's no reason to be rude in this forum sir
	to forum · permalink · 2013-03-16 09:45:26 ·
tomvalenz join:2002-12-13 Orleans, ON	Then tell smart alek with the monkey flips the switch to keep his sarcastic remarks to himself. He wanted to bait me? Well he got a bite.
	to forum · permalink · 2013-03-16 09:50:41 ·
moovyguy join:2004-05-10 Ottawa	reply to tomvalenz said by tomvalenz: Shut your yap. This ain't about surfing porn bud. Was I rude?? Was I insulting? You chose to use a consumer product with no guaranteed SLA and made your wages dependent on it .... as VcdXposed said ... if your salary depends on it you should do more to ensure 24/7 connectivity. -- .... and the monkey flips the switch.
	to forum · permalink · 2013-03-16 09:51:40 ·
tomvalenz join:2002-12-13 Orleans, ON	I did I switched from rogers to teksavvy are you saying I made a poor decision?
	to forum · permalink · 2013-03-16 09:53:54 ·

O Canada! > Canadian > TekSavvy > March 16th 2013 OUTAGES