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AuthorAll Replies

smerrikin

join:2011-03-30
Ottawa, ON

reply to Pabloottawa

Re: March 16th 2013 OUTAGES

I have voip for my business but I'm still on too. Why? Because I have a fail over to my cell if my Internet disconnects. Also can tether too. That's redundancy.
Keep up the good work TSI.


Ddbyte

@telus.com

reply to Pabloottawa
So glad that TS keeps us informed. Much better service tham I ever had from Rogers or bell

Sent from my iPad tethered to my iPhone. Course I could have used my tethered laptop too

Oh yeah my VoIP business line (and my separate home line ) both auto-forwards to my cell if my VoIP phone ever becomes unregistered. No business loss for me


mikee

join:2012-12-21
Gloucester, ON

reply to TSI Outages
Lights on the modem are all normal. But internet is down. Hopefully it will be resolved soon.



Bikeboy

@telus.com

reply to TSI Andre

said by TSI Andre:

Yes. We are all aware of that. What I am telling you is that we are working on it.

I know how we all depend on the service, but that doesn't warrant freaking out when it's down for a few hours. For heaven's sake read a book, go for a walk, talk to your kids. Or watch some original series Star Trek, a perfect Saturday morning activity. I have faith that Teksavvy will have us back up as soon as possible.

mikee

join:2012-12-21
Gloucester, ON

reply to TSI Outages

Re: March 16th 2013 OUTAGES

My brother told me the outtage begun at 2am, est. So it's been around 10 9hrs 20mins since it's been down?! Really hope it will be up soon...

dpierlot

join:2012-03-31
K4A0M4

reply to Bikeboy

said by Bikeboy :

said by TSI Andre:

Yes. We are all aware of that. What I am telling you is that we are working on it.

I know how we all depend on the service, but that doesn't warrant freaking out when it's down for a few hours. For heaven's sake read a book, go for a walk, talk to your kids. Or watch some original series Star Trek, a perfect Saturday morning activity. I have faith that Teksavvy will have us back up as soon as possible.

Agreed except for the Star Trek bit, as I rely almost exclusively on Netflix now for that sort of thing! Haha. I'm off for a walk myself!

Korkyjohnson

join:2011-05-19

reply to TSI Andre
Not to be 'that guy' but its 11:24, any update?


mikee

join:2012-12-21
Gloucester, ON

reply to TSI Outages
Internet is back up for me.



NytOwl

join:2012-09-27

said by mikee:

Internet is back up for me.

Ditto.


TSI Support1
TSI Support
Premium
join:2009-09-28
Chatham, ON
kudos:1

reply to TSI Outages
Like you can surf?

On a side note: Anyone in the North York area able to provide some basic info, such as light pattern, signal levels?



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8

reply to TSI Outages
I was just about to post that there is no update but some people coming back online.

Is anyone not back online?


mikee

join:2012-12-21
Gloucester, ON

reply to TSI Outages
Yes I can surf now. Internet is working.


ghent123

join:2011-12-13
Gloucester, ON

reply to TSI Andre
Looks like St. Laurent POI is back up for me near Montreal RD/Ogilvy RD.

Thanks for keeping us in the loop tho TSI.


KDW

join:2013-03-03
Orleans, ON

reply to TSI Outages
Back up for me too in Orleans.
A number of posts ago there was mention of there being SLA with users. That could very well be true - I don't remember ever reading one.. That said, I'm sure that TekSavvy has its own SLA with Rogers.. Perhaps that could be leveraged to ensure our downtime is kept to a reasonable level.



jmroon

@teksavvy.com

reply to TSI Outages
Back up!



TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON

reply to TSI Outages
See update :

»March 16th 2013 OUTAGES


Korkyjohnson

join:2011-05-19

reply to TSI Andre
I'm back up. Thanks for looking into this. Have a good one


moovyguy

join:2004-05-10
Ottawa

reply to TSI Outages
Yep .... Ottawa market area, st. laurent POI ..

Up and running for me

Cheers & Thanks
--
.... and the monkey flips the switch.


slieveen

join:2011-05-29
Greely, ON

reply to TSI Outages
Finally good to go in Greely. Out since around 2:00 AM.

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