| reply to TSI Martin
Re: March 16th 2013 OUTAGES Any chance of getting an update? What seems to be the issue? Anything at all? |
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| reply to TSI Outages
At around 7:00pm this evening, I contacted Bell for an ETA on the Oakville DSL issue and they told me to try my connection again in 4 to 5 hours! This does seem like a severe issue as it is impacting all Oakville DSL users including VDSL regardless of their ISP. It is also impacting Bell Fibe TV as well. |
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1 edit | reply to TSI Outages
Removed as Vancouver is now working (for me anyway) |
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Mangowww.toao.net
join:2008-12-25
Alberta
kudos:11 Reviews:
 ·Anveo
 ·Shaw
·AcroVoice
·Callcentric
·callwithus
·voip.ms
·FreePhoneLine
 ·TELUS
| reply to ItWasOK
said by ItWasOK :I don't care that my residential Internet is down for a few hours, but when teksupport insists it is in my house and I waste my valuable time tracking down non-existant issues I have had enough. I feel your pain. Unfortunately this problem is not unique to TekSavvy. I once went through three front line techs at Telus, and eventually convinced them to dispatch a tech. The tech spent an hour here, called his tech support, and then discovered there was a widespread outage.
I have no idea what 1.5-2 hours of phone and chat techs plus at least one hour of onsite tech costs, but I'm guessing Telus didn't make any money off me that month. |
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| reply to TSI Outages
Oakville is back up..powercycle your modems. I'm back online. |
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| reply to PSurge
Oakville DSL is back online and Bell updated their status page to reflect this. |
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| reply to TSI Martin
Thanks, but at the time you posted this I had already given up.
Having this many people down in a specific region was too much of a coincidence to waste further time on resolving this issue.
Sure enough, it was teksavvy's issue and not mine. |
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| reply to TSI Outages
Thanks to all the non-TSI posts in this thread re: Halton.
You assisted me more than teksupport.
While it's a great thing to have TSI reps get back to you so quickly via Twitter, forums, etc. It means nothing if TSI doesn't have the correct information. |
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| Oakville still out for me, modem power cycled |
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Reviews:
 ·linode
| reply to TSI Outages
I'm not sure why I wasn't affected, but I only had about 5% packet loss for a few hours in North Oakville. Strange. I wonder if it was affecting certain fibre loops and not others. It seems like none of the DSL subscribers in my area were down either. |
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