said by TypeS:You could end up with repeated visits at $50 each (I was told its $50 by the last tech that came to my home). With Rogers he could keep complaining and insisting on tech visits til his issue is fixed.
Exactly. The one time I had a Rogers guy around to investigate a (Teksavvy) cable internet issue (not at all signal related), he simply verified good signal and left again. But he did tell me that, had I been a Rogers client, he would not have left until everything was working correctly again. Including replacing the modem, fixing the line, whatever, if need be.