US Cable Support > Comcast HSI > New service deals?

New service deals?

Contact Comcast

gee, thanks for the insight I hadn't thought of that.

Was just wondering if anyone knew of any promos I may not have seen.

These were mailed and door knob offers:

New Customer offers:
Was from early this year that we got it:
$89.99 first year/$109.99 2nd year
HD Preferred Plus XF Triple Play
170 channels
Blast Internet
Unlimited Home Phone
Can't remember but I think they also threw in a DVR with this offer.

^ No agreement required if I remember correctly. No visa card included.

Late 2012:
$19.99 first year/$34.99 2nd year(What we have now)
Performance Internet 22 down/4.5 up with bursts up to 50 Mbps or higher(In our area).

^ One year agreement required.

reply to rdiedrich
Sorry, didn't mean to be a jackass, but Comcast always has pretty attractive promos for new customers.

You'll probably get a good deal.

reply to rdiedrich
You have to contact Comcast, we cannot do it for you. Each area has different promos. Check the website or call.
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reply to Darknessfall
what I have been seeing is similar...but 2 year contract. :/

reply to rdiedrich
I'd call this number for new Performance Promos:
1-877-298-0903. I just called a few months ago and got $19.99 a month for 12 months.

ok, will give it a shot as the move in date comes closer next week.

reply to rdiedrich
These guys sometimes have slightly nicer deals than going directly to Comcast.

»www.comcastoffers.com/
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"You lie!" Talk about an understatement, Joe.

reply to rdiedrich
How often does Comcast changes their deals? I was on their site yesterday, and they were offering Performace internet, 45 tv channels, + 2 years of HBO & streampix for free. If I recall it was $49.99 for the first 12 months. I was going to call them tonight to get some more detail on the offer, but now that deal is gone from their website.

Instead they are offer Econ internet, 45 channels with NO hbo or streampix for $29.99 for first 6months. No where near the same quality of deal the original was. Plus econ internet is too slow for me.

Do they change these deals daily? Is it just a matter of waiting a few days for it to come back? thanks

reply to rdiedrich
One thing about Comcast that does drive me slightly crazy is that their promos and special offers can change at a dizzying pace, as well as being specific to different areas. That is why I agree with nysports4evr, short, but correct response. Call Comcast! In fact, call them more than once!

I made several calls, and even within my area, got several different offers! Sometimes, even their sales people don't seem to be able to keep up.

Also, do call when you are ready to commit. Some offers can be of very brief duration. Especially if one is looking for more than one service, as in my case, phone & internet. When I switched to Comcast, I actually got 3 slightly different offers...so i picked the one that suited me best...
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reply to rdiedrich
You should call asap and determine if the house/account is serviceable. With most companies, the calendar is available 2 to 3 weeks out. If you are moving to brand new home, it has to be listed in Comcast data base before you can order service. With a current residence/account, the vacating owner may not have put in a termination/transfer of services, or the account could be delinquent.

Some promotions are very limited, such as a 3 day blitz. When the promo time ends, the billing codes are removed from the system. When you see a deal, call.

reply to rdiedrich
Thanks for the replies. Yeah, they do change fast! 3rd day I checked, and 3rd offer available. lol

I am going to call them tonight or tomorrow and try to get that original offer I saw. If that doesn't work, the offer today is pretty solid. thanks

Tip: if the wait isn't too long, also try calling billing or support. CRS's generally earn more commission for a sale in those departments. When a customer calls in and says, I might have called the wrong department, but I am looking for new service, an alert CSR (should) be juggling every deal possible.

reply to clocks11
ALL, keep in mind that internet offers, or those found on the website are only found on the website. Those that are on TV, can usually be gotten both over the phone and on the internet. Those on the phone can only be gotten on the phone. Those gotten through a CSR, can only be gotten through a CSR. Those gotten through the Sales Dept are only available through the Sales Dept. Sales cannot pull up an internet offer, a CSR cannot pull up a Sales offer, each has their own offers, and can be only for a few hours, days, months. The reps have no idea, as it's all done by the sales and marketing teams behind the scenes. Also some offers are only available in specific areas, where COMCAST/XFINITY is trying to compete with U-VERSE, or FIOS. So that offer may not be available where those services are not offered. Also keep in mind that if you live in an area where U-VERSE/FIOS is offered, be sure to check your specific address to see if you can first off get U-VERSE/FIOS, and what of their "triple-play" you can get. Because depending on how far you are from their central office, you may be only able to get phone, or phone and internet but no TV. As the CSR's and Sales people can plug in your info, and call you bluff if you say well U-Verse is offering me a triple play for $99 for 12 months. Yes, again, they may have telephone, this or that type of rep deals. But a friend of mine tried it, and since they couldn't pull it up, they gave him an e-mail address and fax #, to send the offer over to them. Then only would they try to do something about matching it. Lastly these deals that are put together are all based on the numbers for a particular area, if Sales & Marketing, notice that lots of people are "cutting the cord" for TV and Phone, but keeping the internet. Then they start offering deals for Internet & TV, making it cheaper for 6 to 12 months, even if it's Basic Cable, or Digital Starter. All they need is to show that you have TV service on your account, to satisfy the investors, that they have XXX,XXXX amount of TV accounts in an area. Also if COMCAST/XIFINITY needs to run to the bank for some $, even though they offer phone & internet now, since they started out as TV, that's how the banks and investment world sees them, how many TV subscribers do you have.

reply to rdiedrich
I'm only getting Internet & TV. I was thinking about just getting Internet, but CC seems to basically throw the 45 channel package in for free.

reply to rdiedrich
Yup. Like you said it seems for free, but it's a 12 month or X month deal for TV & Internet. That way for X to 12 months, they can say they have 1 more TV subscriber, as I stated. Also they are hoping that you love the TV part so much that when it does go up to regular pricing for what you have, you'll just keep it and won't "cut the cord" and just keep the internet.

My experience as a triple play person has been that they always cut a deal at end of the savings period. Certainly not as good as the original, but still significant.
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"You lie!" Talk about an understatement, Joe.

reply to rdiedrich
Again all depends on where you are and what's available. Is WOW in your area? Is U-VERSE? Is so you're probably getting a better deal, the more choices you have to "flee" to the more likely they are to cut a deal. The less choices, IOW, COMCAST, or Satellite, and DSL/regular landline, not so much. Then they basically talk about internet speeds, and ON DEMAND content. Plus no interference during storms, etc.....