said by antioch:The issue is that some of the first batch of BBUs we deployed did not have a built in protector. So, a surge of power can burn or the BBU. Were replacing them now with identical looking BBUs and OPSUs.
If they are being replaced due to a design flaw then VZ shouldn't really be charging for the replacement. Especially if they are initiating a replacement that some customers may not need right now. Nickel and dime'ing us over this considering what we pay is pretty crappy.