US Cable Support > Charter Internet/TV > No more 24 month price quarantee??

No more 24 month price quarantee??

There has been no 24 month price guarantee since July of 2012.

You might pick up a "promo" for 12 months.

Regular price of 30mbps internet is $49.99 I believe. Promo-ed sometimes to $29.99 for 12 months if you bundle.

reply to Slagathor
I can't be sure if it's $49.99 or $54.99.
On my last bill, they charged me $54.99, less $20 for the fact that I am on a 24 month agreement ($34.99) and then they added back in $10 for the 30 meg upgrade. Bringing my bill to $44.99.
Based on that, I think that once my 24 months are up, my bill will simply be $54.99, as the $20 credit goes away and the $10 upcharge for 30 meg would be redundant, since it will be 30 meg for everyone anyway.
It's really hard to tell what they are doing, other than cracking down on the perpetual "new customer" deals for existing customers.

reply to Slagathor
My internet bill is still $49.99, but I was never on any promo.

Yes,
Charter still advertises promo's for bundles of phone and internet, at least on tv, as stupid as those commercials are!!

Can't say as I've seen any promo or anything for the tv packages in quite some time, which is just as well, as even on just expanded basic, their tv pretty much sucks anyway!
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Thanks for the replys, never know when there feeding you a line......heh

reply to lineofsight
The $10 up-charge for 30Mbps will remain unless you take the new pricing package.

I have a similar thing going on and it is $47.99 +$10 up-charge for Internet Plus upgrade. Since your basic rate seems to be $54.99 I believe yours will be $54.99 +$10, or $64.99.

As to Internet "deals", the current deal looks to be 12 months at $29.99 for 30Mbps for new customers taking a bundle package.

reply to Slagathor
That is a tough choice......

Stay with what I have, which is 30 meg, for $64.99 or;

Take the new pricing package, which is 30 meg, for $54.99.

I can't decide which one to go with........

If you take the new 30Mbps package it should be $49.99.

My 49.99 just jumped to 54.99, plus tax, making the bill 55.25 per month.

reply to Slagathor
Tax? for internet?

reply to Slagathor
on the NEW packages, taxes are INCLUDED in the package price.

There used to be $13 worth of taxes on the phone portion alone......alot of that was "made up charter taxes--regulatory this, regulatory this crap" because an itemization of the actual taxes included are....
TAXES: TELEPHONE SALES TAX $1.57.
FEES AND CHARGES: FEDERAL UNIVERSAL SERVICE FUND
$0.52, STATE E911 SURCHARGE $1.00.......which equals 3.09.

Used to be some $6.00 EXTRA tax on the phone bill. That disappeared.

reply to lineofsight
No tax on the internet here in this state.

Yet my latest bill says 52.99 for my grandfathered in 15/3mb tier.???

I can't wait to here the latest random excuse from Charter.

I'm only a couple of weeks from cancelling anyhow so they won't be getting that amount anyway! LOL

reply to Slagathor
I have a friend who recently got the $29.99 12 month deal. There is no tax. It is MO.

reply to compuguybna
There is no tax indicated in the billing area dedicated to Internet on my statements. I'm still on one of the old plans.

Plenty of taxes laid out in the TV billing area though.

MN here.

reply to Slagathor
Yes it's true. Not only that, but Charter has started arbitrarily raising prices even if you were in the midst of a 24 month plan. I was 13 or 14 months in, and they raised the price by $15 / mo. I was on 100/5.

I downgraded to 30/4, and it's $54.99 per month. I don't have any of their other services.
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reply to Slagathor
There are ten states grandfathered under the Internet Freedom act, allowed to impose some type of internet access tax. I live in one of those states. Tax was *included* for the first 3 months of the 49.99 plan. Added back when price increased. I don't have a good alternative available.

reply to Slagathor
I just got off the phone with a spectacularly bey-otcy Charter rep, flatly refused to do anything for me on price (my 24 month just ran out). Mostly likely a holdover from the "this is cable, you'll pay what we charge or drop dead" CSR days.

No skin off my nose, I'll bounce to DSL for a month, then sign up for the newbie Charter deal and then get the same service for even less than I've been paying for the last couple of years.

they will charge $200 to upgrade from 30 to 100. greedy bastards. raised my price from 89.99 to 103 for ultra 100. So if i downgrade to 30 and want to go back to 100, its $200. Beotch customer service told me i could package to save. F them. I have internet only. I will never get their phone again with all those taxes.

The new management is going to accelerate the return to bankruptcy if you ask me. Sure Tom's quest to squeeze as much blood from the turnip is working in the short term but it won't work over the long haul. Oh, well, what the heck does he care for anyhow. He'll be there just long enough to collect a king's ransom and a nice golden parachute for making things even worse before heading off into the sunset with a load of loot.

Investors don't seem to agree with your sentiment.