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HTCC

join:2013-03-18
Innisfil, ON

CIK Telecom - 150M*/10M - Unlimited

3 weeks ago I signed up for the their Tier 5 Ultimate High Speed - up to 150M*/10M Unlimited

For $99.99 - It uses the Technicolor DCW775, a DOCSIS 3.0 4-port GEthernet Wireless Cable Gateway/Modem

During the Morning and Daytime all is perfect 145 Mbps down and 9.8 Mbps up.

The Evening is slower - 35 Mbps down but sill 9.8 Mbps up load

But way faster than what I had on a Rogers Rocket Hub and a $400 per month bill.

===============================================

Barrie Ontario - Tracing route to google.ca [74.125.131.94]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms DD-WRT [192.168.1.1]
2 11 ms 11 ms 10 ms 10.121.178.129
3 24 ms 21 ms 19 ms 67.231.221.157
4 22 ms 28 ms 21 ms 69.63.253.210
5 20 ms 17 ms 34 ms 204.197.190.137
6 23 ms 24 ms 26 ms v604.core1.tor1.he.net [209.51.164.49]
7 19 ms 20 ms 20 ms gw-google.torontointernetxchange.net [206.108.34.6]
8 19 ms 17 ms 19 ms 209.85.255.232
9 33 ms 34 ms 32 ms 72.14.236.226
10 38 ms 38 ms 41 ms 209.85.249.11
11 55 ms 56 ms 51 ms 209.85.241.222
12 50 ms 77 ms 49 ms 216.239.48.103
13 * * * Request timed out.
14 75 ms 57 ms 59 ms vc-in-f94.1e100.net [74.125.131.94]

===============================================

Some small issues in the past couple of weeks

March 14th
CIK completed a major network upgrade, increasing our connection from 1GE fiber to 10GE fiber in some of Rogers cable network areas. For unknown reasons, this caused network traffic over the 10GE fiber to get stuck at 3GE. We have traced the problem to the interface with Rogers and Rogers Engineering is now trying to solve the issue.

Please be advised that the following areas are currently experiencing slow speed from 6:00pm to 12:00am due to this reason:

Mississauga
Markham
Richmond Hill
Downtown (Dupont area)
East York (Comstock area)
Some locations outside GTA

We apologize for the unexpected slow speed issue cause by the upgrade and we expect it to be fixed ASAP.

An update will follow once the issue is solved.

Thank you for using CIK Telecom,
Jordan Deng
Chief Executive Officer
www.ciktel.com

===============================================

March 16th

Hello Valued Customer,

We are happy to inform you the slow speed issue caused by Rogers has been solved in the afternoon of March 14. CIK is the first ISP using 10GE fiber interconnecting with Rogers. Rogers had no such experience before. Rogers setup wrong values for some settings.

We have monitored network traffic two days and the rush hour issue does not appear.

We have noticed Rogers to connect the 2nd 10GE fiber. We will upgrade rest of Rogers areas within next 2-3 months.

CIK will keep upgrading our network to meet the customer requirements of fastest speed and unlimited downloading.

Thank you for using CIK Telecom,
Jordan Deng
Chief Executive Officer
www.ciktel.com

=============================================

Overall so far very happy.

mikee

join:2012-12-21
Gloucester, ON
kudos:1
Their website only shows 25mb and 45mbps for me? Now that they've upgraded to 10GB how does it feel during peak hours? Still at 35mbps?

HTCC

join:2013-03-18
Innisfil, ON
The 150M*/10M - Unlimited is only available in select areas.

See Link -

»www.ciktel.com/portal/Eng/Reside···ovider=R

nirajshah7

join:2008-11-12
Markham, ON
reply to HTCC
Is it truely unlimited?

HTCC

join:2013-03-18
Innisfil, ON
So far. No caps.

No fine print on the website or any documents that came with my modem


FiberToTheX
Premium
join:2013-03-14
Reviews:
·Start Communicat..
reply to nirajshah7
That price is definitely better than that offered by TekSavvy for 150/10 Unlimited being only $10 more than the 300Gb plan by TekSavvy. The TekSavvy 150/10 is $219 and this one is $99.

However I am not sure about their quality of service and their support since I haven't even heard about this provider.

nirajshah7

join:2008-11-12
Markham, ON
reply to HTCC
are you now getting full speeds in evenings after issue has been resolved?

HTCC

join:2013-03-18
Innisfil, ON
Getting around 30 Mbps download. They have NOT updated the Barrie connection from Rogers I'm told. Another 90 days (3 months)

nirajshah7

join:2008-11-12
Markham, ON
reply to HTCC
Ah ok.. really surprised they are doing unlimited for $99 .. when Teksavvy is around $220 ...

HTCC

join:2013-03-18
Innisfil, ON
Don't tell them. They may double my price

nirajshah7

join:2008-11-12
Markham, ON
reply to HTCC
I'll wait for pricing from Start...


FiberToTheX
Premium
join:2013-03-14
Start won't offer Unlimited plans however. They would offer 300Gb capped plans.


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
reply to HTCC
That's awful tempting.. 2.5 times what I pay for 28/1 for 5.25/10 times service.

mikee

join:2012-12-21
Gloucester, ON
kudos:1
reply to HTCC
also their 45/4 is only 59.99$ for unlimited while start offers the same with 300gb cap, and teksavvy is 54.99$ for 45/4 with 300gb cap....

makes you wonder...

HTCC

join:2013-03-18
Innisfil, ON
reply to elwoodblues

8:20 PM - March 18th 2013
»www.speedtest.net/result/2583561847.png

morisato

join:2008-03-16
Oshawa, ON
reply to mikee
They apply a fair usage policy to there unlimited which so far in searching the Website i cannot find
--
Every time Someone leaves Sympatico an Angel gets its wings.

Cloneman

join:2002-08-29
Montreal
kudos:4
reply to HTCC
Would be nice to see a provider that oversells to have an option to use throttling/traffic management during peak. I would much rather have a throttled connection than have all my traffic thrown under a bus

alexpb1

join:2005-06-23
Barrie, ON
reply to HTCC
If they can fix your crappy speeds during peak that will be quite impressive.

The same unlimited plan on Teksavvy would cost over twice as much!

bjlockie

join:2007-12-16
Ottawa, DSL
Reviews:
·TekSavvy DSL
reply to HTCC
said by HTCC:

During the Morning and Daytime all is perfect 145 Mbps down and 9.8 Mbps up.

That is not perfect.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
said by bjlockie:

That is not perfect.

Seriously?

3% is close enough to be considered almost damn near perfect.

geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable

1 edit
reply to bjlockie
said by bjlockie:

said by HTCC:

During the Morning and Daytime all is perfect 145 Mbps down and 9.8 Mbps up.

That is not perfect.

Because you're going to see the difference between 150mbps and 145mbps...

Being Chinese, maybe I can get some special Chinese offer with CIK Telecom. Time to do some research! =P

Hmm based on their site. It seems the lower tier plans are more "Expensive" then Start and Teksavvy. However they're unlimited for sure, as my friend is with CIK Tel and he gets billed what he pays. No over usage charges. I guess the higher cost of low tier Internet makes up for the lower price in high tier Internet. No one is going to download more than 200GB/month anyways. Well, anyone that has a life that is.

Note this is not saying you DSLR users don't have a life. Just saying that while they say it's unlimited, based on my experience with my friends and stuff, having 200GB of usage allowance is generally more than enough for all of us and our families. Well either way, you get the point I think.

dan mackay

join:2008-10-11
Barrie, ON
reply to HTCC
try the nexicom speedtest server

morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX
145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

Also I find there Techsupport Lines to be a Little strange Only offering 24/7 support in Cantonese or mandarin and other languages in short windows.
--
Every time Someone leaves Sympatico an Angel gets its wings.

HTCC

join:2013-03-18
Innisfil, ON
reply to HTCC
I'm getting much better results from other Speed Tests

I'm thinking that "www.speedtest.net" is working and congested

Up in the 80 with FrontierNet® Network Speed Test - Server Location: Chicago, IL

»chicago.il.speedtest.frontier.com/

levesque739

join:2008-05-13
Laval, QC
reply to morisato
said by morisato:

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

From their FAQ, it doesn't seem like they impose any limits.

»www.ciktel.com/portal/Eng/faq.asp

Is CIK unlimited High Speed Internet download feature truly unlimited?

Yes. For CIK unlimited High Speed Internet plans, there are no restrictions on customer’s usage unless the activity endangers the CIK network.

morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX
Great News but they say its Subject to a fair usage policy which cannot be found anywhere to verify thats what leaves me most leary. who buys 150/10 internet to transfer 200gigs a month? At a certain Point you no longer get a ping benefit. and the internet is only so fast Drive your ferrari downtown toronto and magically who cares how fast it is.. Its going 50 like the Civic behind it. - Point being if i Signup to drive a ferrari and get the Proper Services and Such to allow me to drive it, I want to know ciktel is not going to Impound me for Letting the Beast Loose.
--
Every time Someone leaves Sympatico an Angel gets its wings.

levesque739

join:2008-05-13
Laval, QC
They also have this in the TOS. Someone downloading 24/7 at full speed would probably qualify as abnormal usage.

1.9 Unlimited downloading: CIK might provide unlimited internet upload/download with or without conditions which is based on residential customers normal usage, if abnormal usage or malicious activities detected which endangers CIK network, CIK might suspend customer’s service without notice. CIK unlimited internet downloading policy is also governed by CRTC rules and decision, government laws, and Rogers/Bell’s policy which if any change, CIK will notice customers by email 30 days in advance at least.


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
That leaves them an out to throttle you. My habits wouldn't change, but I'd get stuff faster, so I'd probably push 4tb/month

geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable
said by morisato:

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

Also I find there Techsupport Lines to be a Little strange Only offering 24/7 support in Cantonese or mandarin and other languages in short windows.

CIK caters to the Chinese market. Strange thing is, I've never seen them advertise on Fairchild or Ming Pao or any of the newspapers. But then I don't read Ming Pao lol.

said by elwoodblues:

That leaves them an out to throttle you. My habits wouldn't change, but I'd get stuff faster, so I'd probably push 4tb/month

So much porn?

morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX
said by geokilla:

said by morisato:

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

Also I find there Techsupport Lines to be a Little strange Only offering 24/7 support in Cantonese or mandarin and other languages in short windows.

CIK caters to the Chinese market. Strange thing is, I've never seen them advertise on Fairchild or Ming Pao or any of the newspapers. But then I don't read Ming Pao lol.

said by elwoodblues:

That leaves them an out to throttle you. My habits wouldn't change, but I'd get stuff faster, so I'd probably push 4tb/month

So much porn?

Catering to the Chinese market is fine but they Operate in Canada, Which recognizes 2 languages as primary english and french and They Don't Provide Equal service,Discriminating against English Speaking folks, - i find this Disturbing.
Not to mention As a Company Alienating a market like that seems foolish.
--
Every time Someone leaves Sympatico an Angel gets its wings.