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geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable

1 edit
reply to bjlockie

Re: CIK Telecom - 150M*/10M - Unlimited

said by bjlockie:

said by HTCC:

During the Morning and Daytime all is perfect 145 Mbps down and 9.8 Mbps up.

That is not perfect.

Because you're going to see the difference between 150mbps and 145mbps...

Being Chinese, maybe I can get some special Chinese offer with CIK Telecom. Time to do some research! =P

Hmm based on their site. It seems the lower tier plans are more "Expensive" then Start and Teksavvy. However they're unlimited for sure, as my friend is with CIK Tel and he gets billed what he pays. No over usage charges. I guess the higher cost of low tier Internet makes up for the lower price in high tier Internet. No one is going to download more than 200GB/month anyways. Well, anyone that has a life that is.

Note this is not saying you DSLR users don't have a life. Just saying that while they say it's unlimited, based on my experience with my friends and stuff, having 200GB of usage allowance is generally more than enough for all of us and our families. Well either way, you get the point I think.

dan mackay

join:2008-10-11
Barrie, ON
reply to HTCC

try the nexicom speedtest server


morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

Also I find there Techsupport Lines to be a Little strange Only offering 24/7 support in Cantonese or mandarin and other languages in short windows.
--
Every time Someone leaves Sympatico an Angel gets its wings.


HTCC

join:2013-03-18
Innisfil, ON
reply to HTCC

I'm getting much better results from other Speed Tests

I'm thinking that "www.speedtest.net" is working and congested

Up in the 80 with FrontierNet® Network Speed Test - Server Location: Chicago, IL

»chicago.il.speedtest.frontier.com/


levesque739

join:2008-05-13
Laval, QC
reply to morisato

said by morisato:

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

From their FAQ, it doesn't seem like they impose any limits.

»www.ciktel.com/portal/Eng/faq.asp

Is CIK unlimited High Speed Internet download feature truly unlimited?

Yes. For CIK unlimited High Speed Internet plans, there are no restrictions on customer’s usage unless the activity endangers the CIK network.

morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX

Great News but they say its Subject to a fair usage policy which cannot be found anywhere to verify thats what leaves me most leary. who buys 150/10 internet to transfer 200gigs a month? At a certain Point you no longer get a ping benefit. and the internet is only so fast Drive your ferrari downtown toronto and magically who cares how fast it is.. Its going 50 like the Civic behind it. - Point being if i Signup to drive a ferrari and get the Proper Services and Such to allow me to drive it, I want to know ciktel is not going to Impound me for Letting the Beast Loose.
--
Every time Someone leaves Sympatico an Angel gets its wings.


levesque739

join:2008-05-13
Laval, QC

They also have this in the TOS. Someone downloading 24/7 at full speed would probably qualify as abnormal usage.

1.9 Unlimited downloading: CIK might provide unlimited internet upload/download with or without conditions which is based on residential customers normal usage, if abnormal usage or malicious activities detected which endangers CIK network, CIK might suspend customer’s service without notice. CIK unlimited internet downloading policy is also governed by CRTC rules and decision, government laws, and Rogers/Bell’s policy which if any change, CIK will notice customers by email 30 days in advance at least.



elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2

That leaves them an out to throttle you. My habits wouldn't change, but I'd get stuff faster, so I'd probably push 4tb/month


geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable

said by morisato:

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

Also I find there Techsupport Lines to be a Little strange Only offering 24/7 support in Cantonese or mandarin and other languages in short windows.

CIK caters to the Chinese market. Strange thing is, I've never seen them advertise on Fairchild or Ming Pao or any of the newspapers. But then I don't read Ming Pao lol.

said by elwoodblues:

That leaves them an out to throttle you. My habits wouldn't change, but I'd get stuff faster, so I'd probably push 4tb/month

So much porn?

morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX

said by geokilla:

said by morisato:

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

Also I find there Techsupport Lines to be a Little strange Only offering 24/7 support in Cantonese or mandarin and other languages in short windows.

CIK caters to the Chinese market. Strange thing is, I've never seen them advertise on Fairchild or Ming Pao or any of the newspapers. But then I don't read Ming Pao lol.

said by elwoodblues:

That leaves them an out to throttle you. My habits wouldn't change, but I'd get stuff faster, so I'd probably push 4tb/month

So much porn?

Catering to the Chinese market is fine but they Operate in Canada, Which recognizes 2 languages as primary english and french and They Don't Provide Equal service,Discriminating against English Speaking folks, - i find this Disturbing.
Not to mention As a Company Alienating a market like that seems foolish.
--
Every time Someone leaves Sympatico an Angel gets its wings.

HTCC

join:2013-03-18
Innisfil, ON

HTCC Here,

All I speak is English and I have had no problem ordering and work with there Tech support. And as you can see from my 1st posting, all email from CIK have been in clear English.

Gord.



elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
Reviews:
·VMedia
reply to geokilla

said by geokilla:

said by morisato:

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

Also I find there Techsupport Lines to be a Little strange Only offering 24/7 support in Cantonese or mandarin and other languages in short windows.

CIK caters to the Chinese market. Strange thing is, I've never seen them advertise on Fairchild or Ming Pao or any of the newspapers. But then I don't read Ming Pao lol.

said by elwoodblues:

That leaves them an out to throttle you. My habits wouldn't change, but I'd get stuff faster, so I'd probably push 4tb/month

So much porn?

Linux distros
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


XNemesis

join:2002-11-16
Kitchener, ON
reply to HTCC

I've a DCM475 Modem on 2.08 Firmware that I got from TSI. I'm not with any cable provider at the moment so it seems from their application page, that I need to be, in order to use my own modem. Is this the case, or will I Need to purchase their modem instead for the 150/10 tier?


Satya

join:2011-09-11
Mississauga, ON

1 edit
reply to HTCC

CIK provides a standard 30 day warranty policy for all monthly subscription customers. For whatever reason, service can canceled

"canceled"..you gotta be kidding me..what a joke? There is a reason why noone has heard about them because they are probably like what distributel was long time ago when they started with 3web lol

you are telling me that with wholesale rates going up for rogers for 150/10 and with their unlimited being 170+ and teksavvy at 210..an ISP comes up with 99 a month lol :P



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4

said by Satya:

you are telling me that with wholesale rates going up for rogers for 150/10 and with their unlimited being 170+ and teksavvy at 210..an ISP comes up with 99 a month lol :P

Yes, that's exactly what they're telling you. CIK is employing traffic management to keep down peak-time costs, which they pass on to their customers. With Teksavvy and Start you will most likely get 150 at all hours of the day. With CIK it will slow down during peak times.

I'm surprised more providers haven't gone this route.

Satya

join:2011-09-11
Mississauga, ON

define peak times..is it 4-12? 3-12? 12-12? 5-12? 6-2? further on how much would they limit you to? 35mbps ? 25mbps? because if the speeds are 150+ only after 12 am at night till upto 8-9 am then it is better to get teksavvy for 89.99 a month..get 150/10 all the time with 300GB and use the 2-8 am for heavy downloading..these days ftp clients , torrent clients..all have time management and auto queue startups.


HTCC

join:2013-03-18
Innisfil, ON

1 edit
reply to Satya

I was talking to my Buddy who works for "Profit guide" - profitguide.com/ - Rogers Publishing

He just told me that they interviewed Jordan Deng CEO of CIK last week for fast growing 500 Canadian company of 2013 rankings

He says the results to be Published on June 6th.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to Satya

said by Satya:

define peak times..is it 4-12? 3-12? 12-12? 5-12? 6-2? further on how much would they limit you to? 35mbps ? 25mbps? because if the speeds are 150+ only after 12 am at night till upto 8-9 am then it is better to get teksavvy for 89.99 a month..get 150/10 all the time with 300GB and use the 2-8 am for heavy downloading..these days ftp clients , torrent clients..all have time management and auto queue startups.

Who knows. All I know is that North Americans are really the only people in the entire world who expect and demand peak performance out of their Internet connection at all hours of the day. It is because of people who whine and complain about 145Mbit/s instead of 150 at 7PM in the evening that networks need to overbuild and charge customers an arm and a leg for service.

If we were over in Europe, we would not be having this conversation. Let's just say that CIK has taken the European approach rather than the North American one.


rednekcowboy

join:2012-03-21
kudos:1
Reviews:
·Acanac

said by Gone:

said by Satya:

define peak times..is it 4-12? 3-12? 12-12? 5-12? 6-2? further on how much would they limit you to? 35mbps ? 25mbps? because if the speeds are 150+ only after 12 am at night till upto 8-9 am then it is better to get teksavvy for 89.99 a month..get 150/10 all the time with 300GB and use the 2-8 am for heavy downloading..these days ftp clients , torrent clients..all have time management and auto queue startups.

Who knows. All I know is that North Americans are really the only people in the entire world who expect and demand peak performance out of their Internet connection at all hours of the day. It is because of people who whine and complain about 145Mbit/s instead of 150 at 7PM in the evening that networks need to overbuild and charge customers an arm and a leg for service.

If we were over in Europe, we would not be having this conversation. Let's just say that CIK has taken the European approach rather than the North American one.

Or here's a thought. Instead of selling a service you know you can't possibly provide, how about sell a 100 Mbps 24/7? I know, it makes too much sense to actually be implemented...That and then an ISP can't say "Oh look, we can provide 150 Mbps!!"

I would much rather pay for a set speed and get the speed that I'm paying for 24/7 than pay for a crippled package and only receive the speed I'm paying for half the time.....but that's me and this is why it's good there's competition.

darrylr

join:2003-02-10
Nepean, ON

I hope you dont mean non stop usage. Do ya want to pay the isp cost for that 24/7 100Mb/sec service? It's a lot more than 39.95 a month.

With the current model it all comes down to peak usage so i suspect most isps will have to consider throttling more in prime time if services like 150Mb are sold to lots of customers.


geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable
reply to rednekcowboy

said by morisato:

said by geokilla:

said by morisato:

145/9.8 is great , My concern is other threads suggesting that this Fair usage policy is 2-300gigs. I would download more without a 150/10 connection let alone with..

Also I find there Techsupport Lines to be a Little strange Only offering 24/7 support in Cantonese or mandarin and other languages in short windows.

CIK caters to the Chinese market. Strange thing is, I've never seen them advertise on Fairchild or Ming Pao or any of the newspapers. But then I don't read Ming Pao lol.

said by elwoodblues:

That leaves them an out to throttle you. My habits wouldn't change, but I'd get stuff faster, so I'd probably push 4tb/month

So much porn?

Catering to the Chinese market is fine but they Operate in Canada, Which recognizes 2 languages as primary english and french and They Don't Provide Equal service,Discriminating against English Speaking folks, - i find this Disturbing.
Not to mention As a Company Alienating a market like that seems foolish.

Point? Discrimination is everywhere whether you like it or not

I used to work at a call centre for casino coach buses. Gamblers that didn't play a lot were discriminated because they weren't generating enough revenue for the bus company and for the casino. Customers complained to us and to the casino during the 1.5 years that I worked there. Nothing changed.

said by Satya:

CIK provides a standard 30 day warranty policy for all monthly subscription customers. For whatever reason, service can canceled

"canceled"..you gotta be kidding me..what a joke? There is a reason why noone has heard about them because they are probably like what distributel was long time ago when they started with 3web lol

you are telling me that with wholesale rates going up for rogers for 150/10 and with their unlimited being 170+ and teksavvy at 210..an ISP comes up with 99 a month lol :P

I think any ISP has the right to do that... You gotta show us the whole fine print in order to make a decision on whether they're a "joke" or not. My friend has been with them for a long time and he's never had their service cancelled without warning.

And regarding the rates, read my previous posts on why I think they can implement that. Along with Gone's explanation.

said by rednekcowboy:

said by Gone:

said by Satya:

define peak times..is it 4-12? 3-12? 12-12? 5-12? 6-2? further on how much would they limit you to? 35mbps ? 25mbps? because if the speeds are 150+ only after 12 am at night till upto 8-9 am then it is better to get teksavvy for 89.99 a month..get 150/10 all the time with 300GB and use the 2-8 am for heavy downloading..these days ftp clients , torrent clients..all have time management and auto queue startups.

Who knows. All I know is that North Americans are really the only people in the entire world who expect and demand peak performance out of their Internet connection at all hours of the day. It is because of people who whine and complain about 145Mbit/s instead of 150 at 7PM in the evening that networks need to overbuild and charge customers an arm and a leg for service.

If we were over in Europe, we would not be having this conversation. Let's just say that CIK has taken the European approach rather than the North American one.

Or here's a thought. Instead of selling a service you know you can't possibly provide, how about sell a 100 Mbps 24/7? I know, it makes too much sense to actually be implemented...That and then an ISP can't say "Oh look, we can provide 150 Mbps!!"

I would much rather pay for a set speed and get the speed that I'm paying for 24/7 than pay for a crippled package and only receive the speed I'm paying for half the time.....but that's me and this is why it's good there's competition.

Isn't it set so that if Rogers doesn't provide that tier, then IISPs can't provide it either? I don't know this Internet tariffs and stuff like you guys do so...

Besides, would you really notice the difference between 150mbps and 75mbps? What do you or your family need to do which requires downloading at 150mbps? Assuming download speed gets slashed in half during peak hours of course. I mean, the majority of us on IISPs have 28/1, soon to be 35/3 or 45/4. If you can live with 28/1 now, I'm pretty sure you can live with say 75mbps in the future...


FiberToTheX
Premium
join:2013-03-14
Reviews:
·Start Communicat..
reply to Gone

"Who knows. All I know is that North Americans are really the only people in the entire world who expect and demand peak performance out of their Internet connection at all hours of the day. It is because of people who whine and complain about 145Mbit/s instead of 150 at 7PM in the evening that networks need to overbuild and charge customers an arm and a leg for service.

If we were over in Europe, we would not be having this conversation. Let's just say that CIK has taken the European approach rather than the North American one."

North Americans expect cheap prices and decent if not excellent performance for the price and I don't really see anything wrong with that. North American internet (particularly Canadian) was found to be satisfactory in terms of delivered speeds but lacked in many other categories.

Europe is far superior in terms of Internet delivery and FTTH penetration. FTTH penetration alone in Sweden and Lithuania is the highest in Europe (refer to:

»www.ftthcouncil.org/d/do/4
»www.ftthcouncil.org/d/do/5

You can clearly see that Canada's penetration rate is an abysmal 1.45% and nearly next to Romania at the very bottom of the list. For a First world country to be nearly at the bottom with Romania is an utter emberassment.

The average costs and speeds for high FTTH penetration countries is very low compared to similar services and plans offered in Canada. Even when comparing Cable/VDSL Internet they are light years ahead and Canada is too late to the game playing catch up.



rednekcowboy

join:2012-03-21
kudos:1
Reviews:
·Acanac

1 edit
reply to darrylr

said by darrylr:

I hope you dont mean non stop usage. Do ya want to pay the isp cost for that 24/7 100Mb/sec service? It's a lot more than 39.95 a month.

With the current model it all comes down to peak usage so i suspect most isps will have to consider throttling more in prime time if services like 150Mb are sold to lots of customers.

No, what I'm saying is that if it's not feasible without throttling don't offer it and only offer what is feasible.

We have become such a greedy society that we are shooting ourselves in the foot. We want the biggest, the best, the fastest possible and are breaking the system to get it. This is both the consumer's greed and corporate greed.

Rather than sell what is needed (I have 30 Mbps right now and that's plenty fast and I have 3 consoles, 4 laptops, an htpc and some handheld devices) they are selling advertised speeds of 150 Mbps but have to cripple it so you're not really getting that 150, you may at different times throughout the day, but chances are when you really want that speed (peek time) is the exact time that you will be cut off at the knees.

As long as I have the option, I will always go for a lower speed that is constant before paying an arm and a leg for a crippled package. I mean if I'm only to get 75Mbps at peak, then I might as well pay for a package of that speed that is always that speed. That is just common sense to me.

IMHO, and I've said this many, many times on here, I don't believe ISP's should be allowed to sell a package and then throttle that package to "keep up with demand." If demand is that great then they obviously don't have the capabilities to provide that package and should not be allowed to sell it. What they should do instead is sell a lower speed package that is "always on" so to speak.


FiberToTheX
Premium
join:2013-03-14
Reviews:
·Start Communicat..

"We have become such a greedy society that we are shooting ourselves in the foot. We want the biggest, the best, the fastest possible and are breaking the system to get it. This is both the consumer's greed and corporate greed."

The Consumers in Canada unfortunately while they may moan and complain about the pricing and the markups will unfortunately not take action or demand something be done except for a tiny minority as seen during the 2010 UBB Crisis.

The Corporate greed can be attributed due to the lack of competition between Incumbents and their oligopolistic policies due to Crony capitalism. Not to mention that Infastructure rollout is way behind schedule especially in Ontario compared to other provinces. Lack of any effective regulation or nationalization of Bell/Rogers/Shaw/Telus also prevents TPIA providers from effectively creating their own networks due to high capital and cost requirements. Essentially Canada is stagnating in terms of regulation for Bell/Rogers/Shaw/Telus.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to rednekcowboy

said by rednekcowboy:

I would much rather pay for a set speed and get the speed that I'm paying for 24/7 than pay for a crippled package and only receive the speed I'm paying for half the time.....but that's me and this is why it's good there's competition.

And herein lies the rub, because if you want a "set speed" that's guaranteed all the time, you should get an enterprise-grade connection with an SLA that guarantees that. Crying about occasional performance loss on a residential connection when it costs half of what you pay anywhere else is a little silly.

(though I'm not going to lie - I got miffed when my 30Mbit connection was dropping to 7Mbit at night due to node issues. I probably wouldn't if it dropped to 20 and cost half as much as what I pay now, though)


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to FiberToTheX

said by FiberToTheX:

Europe is far superior in terms of Internet delivery and FTTH penetration. FTTH penetration alone in Sweden and Lithuania is the highest in Europe

Irrelevant. A European may have a 200Mbit/s FTTH connection that they pay peanuts for, but they don't expect every site they visit to pull 200Mbit/s any time of day like a North American would. That's why they are able to sell things so cheap over there. A North American in the same circumstances would be threatening a lawsuit.

That, and North America deployed broadband a good 10-15 years before the Europeans did. We were using 10Mbit/s cable modems here when most of Europe was still on ISDN. They started later, when fibre was cheaper and easier to deploy. It takes time for an investment to provide a return, and as a result it's going to take time before we deploy faster networks here. When we do however many years from now it happens, those Europeans with super super fast FTTH networks today will look like ISDN did when we had our super fast cable modems ten years ago. The Europeans will then upgrade a few years later and the cycle will repeat itself.

Also, you really need to learn how to quote properly.


FiberToTheX
Premium
join:2013-03-14
Reviews:
·Start Communicat..

said by Gone:

said by FiberToTheX:

Europe is far superior in terms of Internet delivery and FTTH penetration. FTTH penetration alone in Sweden and Lithuania is the highest in Europe

Irrelevant. A European may have a 200Mbit/s FTTH connection that they pay peanuts for, but they don't expect every site they visit to pull 200Mbit/s any time of day like a North American would. That's why they are able to sell things so cheap over there. A North American in the same circumstances would be threatening a lawsuit.

That, and North America deployed broadband a good 10-15 years before the Europeans did. We were using 10Mbit/s cable modems here when most of Europe was still on ISDN. They started later, when fibre was cheaper and easier to deploy. It takes time for an investment to provide a return, and as a result it's going to take time before we deploy faster networks here. When we do however many years from now it happens, those Europeans with super super fast FTTH networks today will look like ISDN did when we had our super fast cable modems ten years ago. The Europeans will then upgrade a few years later and the cycle will repeat itself.

Also, you really need to learn how to quote properly.

FTTH connections are 'future-proof' in the sense that there hasn't been found any limits to bandwidth on a GPON FTTH connection. Europe began it early and they now have on average if we look at Lithuania/Sweden as examples 100-300Mb symmetrical (download/upload).

Both Canada and the US for FTTH with a few exceptions don't have symmetrical FTTH whether it is BPON or GPON. Take for example Verizon Fios (Max 300/65) or Sasktel Infinet/Aliant Fibre Op which top 260/30 (60 for Infinet). Bell and Rogers offer symmetrical FTTH but they are Incumbents which began deploying at a later period of time.

I don't really see how it should matter that Europe was on ISDN when Broadband was rapidly expanding in North America. What matters is the current result and they have open-access net neutral networks with 'NO CAPS' and that is emphasized. The situation is much different here with a slow rollout of FTTH especially in Canada (only 170,000 homes connected and a measly 1.74% penetration rate). The network is not open access and there are 'CAPS' here. It's a different situation in Europe because they are 'Future ready' while Canada especially Ontario is in the slow lane on congested cable or VDSL (which is backwards compared to Asian VDSL or EU VDSL).

By the time FTTH is properly deployed like in South Korea / Lithuania / Sweden / Japan decades will go by and I doubt the situation with Rogers or Bell would change at all and open-access and caps. It's no wonder there are more ex-pats from Canada/US going elsewhere.

Satya

join:2011-09-11
Mississauga, ON
reply to Gone

You are missing the point. I am not saying I should get 24/7 150Mbps lol. What I am saying is if during peak times which might last several hours where I would like to download a few things and watch right away, I do not need to be throttled to 25-30Mbps and still pay 100+ dollars per month. That is severe traffic management. I could understand 50-60Mbps even but 25-30 no no no. Even when I get the teksavvy package for 300Gb atleast the throttling will not be that bad. NO ISP including rogers can offer 150 24-7 on a residential connection and I don't expect it either. But there should be a reasonable limit to how low the speeds can go during peak hours.


geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable

said by Satya:

You are missing the point. I am not saying I should get 24/7 150Mbps lol. What I am saying is if during peak times which might last several hours where I would like to download a few things and watch right away, I do not need to be throttled to 25-30Mbps and still pay 100+ dollars per month. That is severe traffic management. I could understand 50-60Mbps even but 25-30 no no no. Even when I get the teksavvy package for 300Gb atleast the throttling will not be that bad. NO ISP including rogers can offer 150 24-7 on a residential connection and I don't expect it either. But there should be a reasonable limit to how low the speeds can go during peak hours.

AFAIK, there's no limit given, so why are you guessing that they'll push you down to 25 mbps? And even then, that's probably what you got right now. What's wrong with that?

darrylr

join:2003-02-10
Nepean, ON

The reason why TSI is going to charge $200+ for unlimited 150/10 is exactly that. It seems they won't be throttling even at prime time. All it will take is a small percentage of their overall customers maxing out 150 Mb downloads during primetime to push their bill to Rogers through the roof. Remember it is capacity based billing.

Companies charging a lot less for 150Mb service are going to spread that cost around all their customers or throttle.