| Horrible service for over a month but no credit! I pay for 12mb service but consistently get less than 3mb during the day and less than 1mb at night. Being fed up with this I talked to customer service about a credit and was told, "We don't guarantee our speeds, therefore we will not give you any credit."
If I were getting 6-8mb I would understand their comment. but 1/6 the speed at night?
This is nothing more than a criminal company! |
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| Read this other post:
»ATTN! WINDSTREAM POLICY CHANGE - NO MORE CREDITS
Then read this post:
»How to fight to get what you are paying for |
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 WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:33 | reply to stinline
Please send a PM if you have not done so already. If you did and have not received a response please re-post.
Aaron
Specialist II
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We're here to help! wci.broadbandhelp@windstream.com |
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