said by luvnhim :
Also, even tho our Internet stats show we are running at 10.8, it doesn't seem like it. It seems almost as slow as dial up several a times a day and then we have Internet drops and have to reset the modem/router. So frustrating..
I also wonder if you've called CTL about this. From your anonymous post you're in a legacy Embarq area and the potential speeds there would be the 10M or the up to 25M, where you get 15, 20 or 25 based on your loop length. Unless I'm wrong and you're in an old Qwest area, your posted speed doesn't seem correct. What site are you testing on? Can you show us some examples?
A drop of less than 10% is certainly not bandwidth exhaust. CTL certainly has it's problems, but it's not as widespread as the haters here on DSLR would make you think.