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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
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mactalla

join:2008-02-19
kudos:1

reply to Legobrandon

Re: Newbie Needs Help/Input from Vancouver, BC

If you do video chat, then you might want higher upload. Otherwise you likely won't notice. It doesn't sound like you upload large content to the web or run torrents. And 512kb is sufficient for voice chat and web browsing.

Legobrandon

join:2013-03-17
Richmond, BC

Okay. I see.

The problem with Telus right now is, if I am currently uploading a video to YouTube, my whole internet service is slowed down. It takes like 20 seconds to load a webpage (Facebook, Twitter... etc).


Legobrandon

join:2013-03-17
Richmond, BC

1 edit

reply to Legobrandon
Also, has anyone heard about Contact.net? They have super cheap plans for amazing speeds that seem too good to be true. I'd love to go with them, but they seem super sketchy (no phone #, recently join social media...etc). While Teksavvy has a large customer base and mostly positive reviews.

If only companies did not charge a super high setup fee and modem fees... I can try a new provider every month!

EDIT: Also, on Contact.net's available checker, I entered my cell # and it says their service is still available. lol


Scycotic

join:2012-12-10

reply to Legobrandon
That's pretty normal...as you're saturating your upload. Increasing your upload probably wouldn't really fix that since your Youtube video would just saturate the faster stream...it would upload faster though, allowing you to browse normally sooner.

The other way to resolve this would be to use QoS in your router. Not sure if this is beyond what you want to attempt though. Not to mention most Modem/Router all-in-ones don't have much QoS settings, you'd have to get a separate router (and even then you might need custom firmware).


Legobrandon

join:2013-03-17
Richmond, BC

said by Scycotic:

That's pretty normal...as you're saturating your upload. Increasing your upload probably wouldn't really fix that since your Youtube video would just saturate the faster stream...it would upload faster though, allowing you to browse normally sooner.

The other way to resolve this would be to use QoS in your router. Not sure if this is beyond what you want to attempt though. Not to mention most Modem/Router all-in-ones don't have much QoS settings, you'd have to get a separate router (and even then you might need custom firmware).

No idea what you're saying here, and it's probably something I will not try and attempt to do. lol Thanks for the reply though.

But I'm currently using a rental Telus Actiontec V1000H.

Legobrandon

join:2013-03-17
Richmond, BC

reply to Legobrandon
WTF. Just got my monthly Telus bill and they raised the price of my internet from $28 to $33. And I have no knowledge of this. Outrageous.

Every single month, my bill just gets higher and higher.


mactalla

join:2008-02-19
kudos:1

reply to Legobrandon
Looking at Contact's web page, it appears they're based in Ontario. So they're not an option in BC even if they are legit.

said by Legobrandon:

The problem with Telus right now is, if I am currently uploading a video to YouTube, my whole internet service is slowed down. It takes like 20 seconds to load a webpage (Facebook, Twitter... etc).

I take back my assumption from earlier that you don't upload large content. In that case, if you go with a 512kb upload, then you can expect 40s of slowdown for an upload that currently slows you down for 20s.

What Scycotic was explaining is how to mitigate that slowdown (called "buffer bloat"). It's recently become a higher priority for people in the tech scene, so there's hope that it will start being addressed in the not too distant future. At which point you can gain the benefits without caring about the details.

Legobrandon

join:2013-03-17
Richmond, BC

said by mactalla:

Looking at Contact's web page, it appears they're based in Ontario. So they're not an option in BC even if they are legit.

said by Legobrandon:

The problem with Telus right now is, if I am currently uploading a video to YouTube, my whole internet service is slowed down. It takes like 20 seconds to load a webpage (Facebook, Twitter... etc).

I take back my assumption from earlier that you don't upload large content. In that case, if you go with a 512kb upload, then you can expect 40s of slowdown for an upload that currently slows you down for 20s.

What Scycotic was explaining is how to mitigate that slowdown (called "buffer bloat"). It's recently become a higher priority for people in the tech scene, so there's hope that it will start being addressed in the not too distant future. At which point you can gain the benefits without caring about the details.

Ok. Knowing their service isn't available in BC makes me feel much better.

Thanks for the explanation on "buffer boat".

Scycotic

join:2012-12-10

Essentially QoS is setting priorities to different traffic. So you can have regular web browsing on a higher priority, and downloads/uploads of large files on the lower priority, etc. That way, even with a YouTube video being uploaded, if you try and browse the internet, your router will "pause" the YouTube and allow your web request through first before resuming.

Hopefully that helps a bit.


Legobrandon

join:2013-03-17
Richmond, BC

said by Scycotic:

Essentially QoS is setting priorities to different traffic. So you can have regular web browsing on a higher priority, and downloads/uploads of large files on the lower priority, etc. That way, even with a YouTube video being uploaded, if you try and browse the internet, your router will "pause" the YouTube and allow your web request through first before resuming.

Hopefully that helps a bit.

Thanks for clearing that up. Definietly useful if I ever need to use it.

One question, what would a simple task of loading a webpage use? Download or upload? How about loading a YouTube video?

mactalla

join:2008-02-19
kudos:1

The bigger pieces are download (from the internet to your computer). However, to ask for that web page (or video), you must, well, ask for it. That request is uploaded from your computer to the internet. So with no upload (or upload is busy with something else, ignoring you), you cannot begin receiving what you want.

In addition to that, while it's downloading it expects to hear back acknowledgement that you've received chunks. If it doesn't hear from you it will stop sending the data.

Consider a phone chat. You talking is upload, them talking is download.

"Hey, what's up?" (small bit of upload to get the party going)
"You wouldn't believe ... blah blah blah" (lots of download)
"yup.... uh-huh" (small uploads while you're listening to the bigmouth)
"blah blah blah blah blah" (con't)
"blah blah blah .. uh, hello? are you still there?" (download stops if it doesn't get any grunts from you)


Legobrandon

join:2013-03-17
Richmond, BC

Makes sense. So loading a webpage of video depends on both upload and download speeds. I always thought it depended on one or the other. Good to know.

Thanks!


Legobrandon

join:2013-03-17
Richmond, BC

reply to Legobrandon
Since Teksavvy cable runs on the Shaw network, is Teksavvy's Cable 10 the same thing as Shaw's High speed 10? Other than the bandwidth differences, both seem to be the same.

EDIT: After reviewing both Telus and Shaw websites, I noticed Teksavvy offers everything Telus and Shaw does. So what should I go with Teksavvy rather than these two big(er) companies?


Scycotic

join:2012-12-10

Your choice. Most of us are here over the incumbents for a few reasons:

Transparency
Higher Caps (or Unlimited)
Better Prices
No Contract
Better Customer Service
Avoiding the Billing issues many incumbents have
Using our own modem (and not having to use all-in-ones)

I'm sure there's more...but those are some of my reasons.


Legobrandon

join:2013-03-17
Richmond, BC

Very valid points. Customer service is definitely better with TSI, I hate having to wait 3 hours on the phone and then getting cut off.

I only ask since I have been offered a bundle deal with Shaw that includes tv, phone and internet. That plan includes high speed 10.


Legobrandon

join:2013-03-17
Richmond, BC

reply to Legobrandon
Okay. Although my decision is not 100% yet, I'm leaning towards Cable 25.

Now I need recommendations for modems and routers compatible with the service. WiFi must be an option.


Legobrandon

join:2013-03-17
Richmond, BC

Is this router any good? It's on sale for $40 at Costco (if I can find one) »forums.redflagdeals.com/costco-d···1316789/


Scycotic

join:2012-12-10

Decent router, probably enough for your needs. Probably has more features than you'll use too...although it doesn't work with custom firmware (but I doubt you'll be using that anyway).

As for a modem, unless I'm mistaken it looks like you're limited to these two modems if you want Cable 25.

Thomson DCM475
Motorola - SB6120

Not sure if TekSavvy sells them anymore. If they do, just grab whatever they're selling...both are good modems.


Legobrandon

join:2013-03-17
Richmond, BC

said by Scycotic:

Decent router, probably enough for your needs. Probably has more features than you'll use too...although it doesn't work with custom firmware (but I doubt you'll be using that anyway).

As for a modem, unless I'm mistaken it looks like you're limited to these two modems if you want Cable 25.

Thomson DCM475
Motorola - SB6120

Not sure if TekSavvy sells them anymore. If they do, just grab whatever they're selling...both are good modems.

Yea, nothing too fancy. I just want to plug and play. As for modems, is it a good idea if I just grab what ever is cheaper?

Do you have recommendations for a good router possibly lower than $40?

Scycotic

join:2012-12-10

With dual-band and gigabit like that one? Not that I know of. If you can find it, might as well get it.

As for the modem, you should ask TSI staff for an updated list of what's approved and what they're selling. To my knowledge they don't sell the Motorola anymore.

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