|reply to jakkwb |
Re: Fiber upgrade woes
Yeehaw. Thought I would visit this post again. My installation completion was rescheduled from early Feb to today, March 19. A six week reschedule. Well, once again, no tech showed up, nor did I get any phone call saying "sorry, we won't be showing up today".
Shouldn't six more weeks (in addition to the original 90-120 day lead time) be enough time to get this right?
I am extremely ticked at ATT right now. Pretty shoddy small-business support.
O Fallon, MO
No customer should be treated like that, big or small.
When I left AT&T, it was a major "relief" to finally be able to handle customers the way I wanted to, and not have to deal with some bureaucracy.
At this point, I'd be tearing into somebody.
If someone refers to herself / himself as a "guru", they probably aren't.