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jakkwb

join:2009-04-27
USA

1 recommendation

reply to jakkwb

Re: Fiber upgrade woes

Yeehaw. Thought I would visit this post again. My installation completion was rescheduled from early Feb to today, March 19. A six week reschedule. Well, once again, no tech showed up, nor did I get any phone call saying "sorry, we won't be showing up today".

Shouldn't six more weeks (in addition to the original 90-120 day lead time) be enough time to get this right?

I am extremely ticked at ATT right now. Pretty shoddy small-business support.



nunya
Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:12
Reviews:
·Charter
·voip.ms
·surpasshosting

1 recommendation

No customer should be treated like that, big or small.

When I left AT&T, it was a major "relief" to finally be able to handle customers the way I wanted to, and not have to deal with some bureaucracy.

At this point, I'd be tearing into somebody.
--
If someone refers to herself / himself as a "guru", they probably aren't.