RaviN
join:2010-06-11
Redondo Beach, CA Reviews:
 ·Time Warner Cable
| Is Sprint blocking my domain/site? Also posted to Sprint's forum.
I have a personal website/domain and email through that combination; ie. accounts at name@mydomain.org
I am in Los Angeles, have a Galaxy Note II with Sprint service, and several email accounts configured to check mail at my domain. Worked well for months.
All of a sudden, I cannot connect to my site from my phone when on the Sprint Network. I can't get email via the stock Android client and I can't connect to webmail.mydomain.org from any of three phone browsers. This was never a problem before.
When I am on a Wifi connection, it all works. Mail is downloaded and I can connect to webmail.mydomain.org
Mydomain.org is available from my PC and work machines.
ping mydomain.org from the phone on the Sprint network times out as does traceroute.
Other websites such as google work fine from my phone when on Sprint's network.
So, I am wondering what is going on and how I can get access to my domain back...
I've rebooted the phone multiple times and have updated PRL and Profile. |
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 dib22
join:2002-01-27
Kansas City, MO
kudos:2 | Did you or your provider make changes to the dns for your domain recently? I sometimes think sprints dns servers don't honor the time to live, and some times people make a typo and make the time to live for a dns mistake way to long...
there is no way to get sprint to purge their dns server caches 
If no dns changes, I would report the problem to your domain host and have them work it backwards... could be a peering or routing problem between sprint and the host... also sprint could have blacklisted the host for something unrelated to your domain (perhaps another domain that your host is hosting).
some things to check... when you connect via sprint and do a lookup or a ping, does it find the IP address?
if yes try a traceroute ... does it trace all the way to the host?
if you don't have any network tools on your android this one looks like it has ping and traceroute and is free:
»play.google.com/store/apps/detai···ng&hl=en |
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MTB
join:2007-06-29
Newport Beach, CA | reply to RaviN
The DNS can be checked by using your IP address instead of your domain name.
Signal can be checked with ##debug#
But
Sprint has some serious issues technical and financial. I had a store tell me that he no longer tries to use wimax 4G since it is so bad in this area. The problem started on or around Aug 1.
Since Wi-Fi works I am thinking it is essentially a bandwidth and throttling situation causing timeouts on sprints network. The speed tests may look OK. It appears that they may have a separate route for speed tests.
You can call sprint but unfortunately you will end up in the OK trouble ticket department were they do not have 4G. They are also email challenged and will not send an email to confirm or deny anything. |
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