 TSI PierreBaby, Wanna see what 300Gigs looks like?Premium
join:2011-09-23
Chatham, ON | reply to eeyore_cm
Re: [DSL] DSL Upgrade - This is Ridiculous! Hey eeyore_cm
Yes we should have tried to push this 5 months ago. We have a portal and we send the requests through, at times the DB is not always up to date and we have to push is for manual verification. We definitely should have caught this sooner.
We will be in contact with you soon to discuss. Sorry about the frustration.
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TSI Pierre - TekSavvy Solutions Inc.
Chief Operating Officer |
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| Perhaps... but nobody bothered to give me any other options, other than just try and upgrade either. So how I was I supposed to know what to do. I am nearly positive Bell database is wrong has been ever since they started rolling out the 7/1 10/1 and so on in my neighbourhood. Trust me I've been following it anticipating when I could upgrade. |
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 TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | Hi Eeyore_cm,
I hear you. Would should have provided a little more detail of information here. Someone should be in contact with you shortly to push that through and take it to the next step.
Cheers,
Andre
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TSI Andre
Director of Service Delivery
TekSavvy Website | TekSavvy Blog |
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 TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to eeyore_cm
we've got ya. should get a call shortly... we'll push it through and see what happens.
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Marc - CEO/TekSavvy |
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| reply to TSI Andre
Appreciated. Thank you. |
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TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | Most welcome.
Devan should be calling you when her current call is done  |
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| Order placed. Fingers crossed. Thanks for poking your nose in. |
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TSI PierreBaby, Wanna see what 300Gigs looks like?Premium
join:2011-09-23
Chatham, ON | said by eeyore_cm:Order placed. Fingers crossed. Thanks for poking your nose in.
great, sorry we didn't catch this sooner...
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TSI Pierre - TekSavvy Solutions Inc.
Chief Operating Officer |
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