She's probably getting solicitations from bankruptcy attorneys. After I was rear ended a few years back, my mailbox started filling up with solicitations from personal injury attorneys wanting my business and I was not badly injured (just some momentary soreness that went away the next day).
Insurance companies don't consider whiplash to be a serious injury. I just let the insurance settle with the hospital and put it behind me until I discovered hidden damage to my pickup and the at-fault party's insurer refused to pay for the busted frame so I ended up paying $200 to get it welded out of my pocket. -- I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.