US Cable Support > Time Warner Internet Services > [TWC] What's up in Santa Clarita?

[TWC] What's up in Santa Clarita?

What's your signal levels at for upstream and downstream. Have you tried to reboot the cable modem too?

reply to liveccam
I live in scv and don't have any issues - granted I'm on 20/2 though.

Rebooted modem, router, switch numerous times. Got to level 3 tech support where they claim all is well with signal levels, provisioning etc. Not a capacity problem because it's the same at 4AM or 7PM. Running out of common sense options on my end.

Take everything out. One computer into the modem.
Basic 101 troubleshooting

Hob

reply to liveccam
I have 50/5 in Valencia. No problems pulling max speed. Is your result the same on multiple PCs?



--
AT&T U-Hearse - RIP Unlimited Internet 1995-2011
Rethink Billable.